error : unable to read response from server. See log detail

[mgtoukam]

Hi All

I am working with cspro 8.0.1 and i have this issue.

I use csweb for sync but i have this message. See the picture.

Are you have the same issue and how do you solved it.

regards.

[justinlakier]

Hello,

Please attach your log file. You can find it in CSPro by going to Help -> Troubleshooting -> Sync.log file. If possible please also attach your CSWeb error logs, from the logs folder within your CSWeb folder. These should contain all the details of the error. If you do not want to post these publicly, you can send them to the mailing list at cspro@lists.census.gov with the details of your request.

Thank you,
Justin

[mgtoukam]

Thanks for the response.

I just send the files as requested.

Regards.

[gedi]

Hi All

I am working with cspro 8.0.1 and i have this issue.

I use csweb for sync but i have this message. See the picture.

Abdulkadir

regards.

[Gregory Martin]

The sync.log file contains information about network communication with a synchronization server. See here:

https://www.csprousers.org/help/CSPro/s ... ors%20that

The file itself is located on your Windows PC, not the server. The easiest way to find it is to:

1) Open CSPro.
2) Select Help -> Troubleshooting -> Sync.log file.

That will open an Explorer window with the file selected. You can open the file, scroll to the bottom, and see the information about the last attempts to sync. If the contents do not make sense, post the file here or send it to cspro@lists.census.gov.