Failed to contact authentication server. Please contact your site administrator

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maurya1
Posts: 1
Joined: February 15th, 2024, 4:53 am

Failed to contact authentication server. Please contact your site administrator

Post by maurya1 »

Dear CSPro team,

I have already config & setup CSPro web serve but the result is reveal the message [Failed to contact authentication server. Please contact your site administrator]. please find attached images error.

Please advise me.

thanks
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aaronw
Posts: 571
Joined: June 9th, 2016, 9:38 am
Location: Washington, DC

Re: Failed to contact authentication server. Please contact your site administrator

Post by aaronw »

As a first step delete "csweb\var\cache." Then try signing in again. If that doesn't work take a look at this post and consider your server configurations. If you have an IT team this would be appropriate for them to look at. viewtopic.php?t=4423
hannesrr
Posts: 56
Joined: January 8th, 2013, 5:02 pm
Location: Lima, Perú, South America

ERROR 405 METHOD NOT ALLOWED - Re: Failed to contact authentication server. Please contact your site administrator

Post by hannesrr »

Hello Could you comment on how you solved it?

I have the same problem with 405 Method Not Allowed.
I already tried deleting the cache folder, restoring a valid backup copy, and deactivating ModSecurity.
ERROR_LOGIN_CSWEB.JPG
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Hannes Rodriguez :geek:
Lima, Perú
savy
Posts: 201
Joined: December 27th, 2012, 1:36 pm

Re: Failed to contact authentication server. Please contact your site administrator

Post by savy »

Please send us the logs from var/logs folder to cspro@lists.census.gov
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