DataViewer has stopped working

[Xavi]

I get this Error message when am downloading some data from the CS web.
"DataViewer has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
What should i do?

[josh]

Please post sync.log from C:\Users\<your username>\AppData\Roaming\CSPro

[Xavi]

this is from the log file
14/06/2017 08:18:21.781 INFO: Connect to server http://ubosapps:8080/csweb/api/ using saved credentials
14/06/2017 08:18:22.921 INFO: Refreshing oauth token
14/06/2017 08:18:22.093 INFO: Got new oauth token
14/06/2017 08:18:22.218 INFO: Server API version: 1
14/06/2017 08:18:22.218 INFO: Connection successful. Server id: http://ubosapps:8080/csweb/api/
14/06/2017 08:18:22.234 INFO: Downloading dictionary file: CEIQ_DICT
14/06/2017 08:18:22.453 INFO: Downloading dictionary file complete
14/06/2017 08:18:23.843 INFO: Syncing data: ceiq_dict.csdb direction GET universe ""
14/06/2017 08:18:23.843 INFO: First time GET with this server
14/06/2017 08:18:23.843 INFO: Start case download with chunk size of 100
14/06/2017 08:18:23.078 INFO: Status : 206
14/06/2017 08:18:23.093 INFO: Cases in chunk 100. Server count = 100/306

[josh]

Please upgrade to CSPro version 7.0.1 and try to download again. You can get 7.0.1 here:
https://www.census.gov/population/inter ... nload.html

If that doesn't work please download the zSyncO.dll from here (http://teleyah.com/cspro/zSyncO.dll) and put it into the directory C:\Program Files (x86)\CSPro 7.0 replacing the existing file. This adds additional logging information that will hopefully help us debug the problem. Once you have replaced zSyncO.dll, please run the download again and post or email us the sync.log again. Make sure you install version 7.0.1 before replacing zSyncO.dll as this version of the DLL will not work with earlier versions.

[Xavi]

I have installed 7.0.1 and it still refused. below is what i get from the log file.

[josh]

That narrows down where the crash is happening. The data appears to be downloaded from the server correctly. Seems like it is a problem writing to the csdb file but it isn't clear why.

Please try downloading another dll from http://teleyah.com/cspro/zDataO.dll and replacing the dll in C:\Program Files (x86)\CSPro 7.0 as before. This will create another log file named data.log in the same directory as the sync.log file. Please download again and send the data.log file.

Also would you please send the csdb that gets downloaded? It will probably be incomplete but that is ok.

[Xavi]

Dear Josh

Attached is the downloaded pff and the csdb file i get after that error.
The sync log if there too.

[josh]

Did you replace the zDataO.dll with the one I posted? I don't see the data.log file in the zip you posted.

[Xavi]

Yes i did

[Xavi]

Sorry i had not seen the data log. see the attachment.