CAPI feature is disabled

[jbthompson]

Hi, my first post here. I'd love you're help if you could.

I just received a CSPro survey that had previously been designed for data entry and in the forms tab the CAPI section which is usually at the top doesn't appear even when questions or their response boxes in the forms are selected. In the menu bar clicking on CAPI Options drops down the usual list but they are all greyed out and not selectable. Wondering if anyone has ever seen this before and knows how to enable the CAPI feature? I'm hoping that I can make that work. Otherwise I think I'll have to start over from scratch which will be a lot of work.

Thank you so much! This forum has been invaluable!

[jbthompson21]

Figured it out. Can't believe it took me so long. Just had to select CAPI mode under Data Entry Options. Du.. lol Thanks anyways!