"Error" when trying to download and application

[Eohmer]

Hello!

I'm having a very weird problem... When I'm trying to download an application (a questionnaire) from a FTP server, just right after the connection is made a textbox appears with the message "No applications found in Server. Use the Deploy Application tool to add one." (and this is a translation from spanish (see attached file)).

But the thing is that there is an application in the server URL that I'm connecting to. I already checked with FileZilla. The .dcf and .pff files are there.

While wanting to understand this issue, I asked Gemini and it says that it could be the TLS connection...

The server admin is already checking, but just wanted to see if you guys now anything about this type of issue or have any notes.

Thanks!

[Eohmer]

We checked using another FTP server, completely unrelated to the regular one that we use, and the same issue appears.
I was using CSPro 8.0, and updated to 8.1 just to have the latest one.

[Gregory Martin]

Can you verify that you have actually deployed an application? The dictionary and PFF files will be present if you upload a dictionary for synchronizing data, but those are independent of an application actually being deployed.

If you look at your server, you will find deployed applications in the CSPro/apps/ directory. Applications consist of a .json file with details about the application, and a .zip file with the contents of the application.

If you do not see these, then no application has been deployed. If you do see these, then there may be a bug with CSPro 8.1, but I just tested on a FTP server and it worked for me.

Here is more information about the structure of CSPro files on a FTP server: https://csprousers.org/help/CSPro/sync_ ... %20Storage

[Gregory Martin]

I looked into this further and I think that you are correct that this is a bug. This impacts people using Android to connect to FTP servers. It impacts:

• Downloading case data
• Downloading or updating applications

We'll have a fix uploaded to CSEntry as soon as this is fixed. Hopefully this fix will be pushed to devices later today or tomorrow.

[Gregory Martin]

CSEntry in Google Play has been updated, so if you update your devices, this should be fixed. The latest Windows version, CSPro 8.1.2, is available here: https://csprousers.org/downloads/

Let us know if you encounter any further issues. Sorry for the inconvenience.