DATA VIEWR DOWNLOAD ERROR

Discussions about syncing data via Bluetooth, Dropbox, FTP, and using CSWeb
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tweg
Posts: 29
Joined: June 16th, 2015, 2:41 am

DATA VIEWR DOWNLOAD ERROR

Post by tweg »

Dear all,

I am trying to download data from the Dropbox and I get the error message as captured in the attached image.
Any one who has experienced the same problem and how managed to solve?

Regards
tweg
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josh
Posts: 2403
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: DATA VIEWR DOWNLOAD ERROR

Post by josh »

This error most likely means that you are using CSPro 7.4 on the device (phone/tablet) that uploaded the data but you are downloading it with a computer that is running an older version of CSPro (7.3 or earlier). Upgrade to the latest version of CSPro on the computer.
tweg
Posts: 29
Joined: June 16th, 2015, 2:41 am

Re: DATA VIEWR DOWNLOAD ERROR

Post by tweg »

Thanks Josh, I upgraded my CSPro on the computer and managed to download the data

Regards
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