Case ids '%s' duplicate an existing case!

[Alesson Aguiar]

People please I need your help. It has happened frequently with me and I haven´t found the solution. I have changed the CSPRO Versions, I formated my pc and I haven´t solved the problem. The problem is, when I am entrying a new case, in a randon way, when I click in the button to add case, the program give me a message " 92101 1 Case ids '%s' duplicate an existing case Case i " but the case or id doesn´t exist in the .txt file. I already unistall the program many times, I execute it in another computer but the problem continues frequently. When it happens the CSPRO closes and I need to restart it and use another id or run another program developed (get from my backup) to continue my job. It really upsets me because it delays me a lot. Please give me a solution... thank you and sorry for my english, I am brazilian and learning english.

[Gregory Martin]

Are you automatically assigning the IDs to the field (using logic, instead of keying in the value)? For example, if you had logic like this, and ID was a protected field:

PROC ID

preproc

    ID = 5;

That would work for the first case, but for every other case you would get an error about duplicate cases.

However, if you are not doing this, then I am niot sure what the problem might be. Try deleting the .idx file, which keeps track of your IDs, and see if it works then. That is, delete the file TESTE.idx.

[alesson_aguiar]

Gregory,
Thanks for your answer! I am not automatically assigning the IDs to the field, I type the value in the field. As you told me, I will try deleting the .idx file and then I will post it, if it works or not.