Page 1 of 1

Missing data while synchronization

Posted: February 12th, 2025, 11:10 am
by Habtess
Dear cspro teams
I have one request on data synchronization on multiple occurances with in the rosters.

I faced some enumerator filled all occurance's data but when syncing to the server some data missed ,examples if enumerators register 10 plots crops only 5,2,or less synced to the server, how can this case is happen?

Re: Missing data while synchronization

Posted: February 20th, 2025, 12:47 pm
by Gregory Martin
Are you saying that you are missing cases, or only certain occurrences on a roster? We have never heard of any instances when occurrences were lost during synchronization. The only things that I can think of that might cause this are:
  • Multiple people are collecting data for the same case, and entering different numbers of plots for each.
  • The dictionary that you are using to synchronize has the plot record set to a lower number of occurrences than the dictionary that is being used to collect data.
Both of these seem unlikely. If you think this is a true problem, it would be helpful to look at the collected and synced cases.