Page 1 of 1

Error in downloading

Posted: January 18th, 2025, 2:52 am
by Leonard
Hello, Please how can I solve this error that is blocking me from downloading from FTP server, version 7.7

Error: Unable to read response from server. see log details

Re: Error in downloading

Posted: January 20th, 2025, 2:56 pm
by justinlakier
Hello,

It's not clear from this error message alone what the issue is. Please attach your log files, or email them to cspro@lists.census.gov, so that we can see more details. You can find CSPro's sync.log file from the CSPro taskbar to Help -> Troubleshooting. Attach your FTP server logs as well.

Thank you,
Justin