CSPro Users Forum

We are encountering errors when trying to connect with the Android CSEntry app. The error is:

Error connecting to sync server: javax.net.ssl.SSL.HandshakeException: Chain validation failed.

The server certificate recently expired and was replaced. Is the old certificate cached in the app somewhere? If so, how can we clear that?

An expired SSL certificate will cause this. I would try sync'ing on another device. This could help you troubleshoot whether the SSL certificate is not configured correctly or cached. If it's cached you could try clearing the credentials in CSEntry and on the device itself.