failed to connect. check the url, username and password and try again

Discussions about syncing data via Bluetooth, Dropbox, FTP, and using CSWeb
Post Reply
Trader
Posts: 4
Joined: December 6th, 2022, 5:53 am

failed to connect. check the url, username and password and try again

Post by Trader »

Hello, it is my first time to use CsPro. When I want to synchronize with Droplox, I have this error message "failed to connect. check the url, username and password and try again". I don't understand.
Attachments
Capture d’écran 2022-12-06 110611.png
Capture d’écran 2022-12-06 110611.png (454.67 KiB) Viewed 849 times
Capture d’écran 2022-12-06 095638.png
Capture d’écran 2022-12-06 095638.png (34.02 KiB) Viewed 849 times
aaronw
Posts: 565
Joined: June 9th, 2016, 9:38 am
Location: Washington, DC

Re: failed to connect. check the url, username and password and try again

Post by aaronw »

Trying clearing your credentials: File > CSPro Settings > Clear Credentials. Then on the Synchronization Options dialog try test connection. If you get the same message it may be your network configuration. You could confirm this by trying at another location.
Post Reply