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Open the Form after Accept Case

Posted: June 25th, 2022, 5:19 am
by munirmdee1
Hi CSPro Users,

I have a program that I want to be like:

To open a form for the new entrie, I mean if interviewer opened the program in Add Mode then after accepting the case, the program should automatically go to the beginning of the form and open it in the same Add Mode.

Hows is that possible? how can I accomplish that?

In my appplication after accepting the case it waits untill interviewer click the plus (+) sign at the bottom right corner. I dont want this.

Help please.

Re: Open the Form after Accept Case

Posted: June 27th, 2022, 4:20 pm
by sherrell
Hi Munir,

Within desktop entry, there's a PFF option, "AutoAdd=yes", that would accomplish this. However, for Android entry the option is ignored. Therefore, if you want interviewers to continue entering cases after completing a case, you'll have to write a menu app to control that. You could ask within the menu pgm what the IDs should be & do a basic lookup, passing the IDs into the app if it passed that check (so there's some value-added aspect to the menu process).

Sherrell