v7.7 - Data Items not Saving after Accept Case

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lmangcahan
Posts: 25
Joined: September 7th, 2021, 3:45 am

v7.7 - Data Items not Saving after Accept Case

Post by lmangcahan »

Hi Cspro Team,

Hope all is well. I encountered a problem in saving CAPI data to .csdbe. During data entry, doing a partial save works fine it captures the entered data. The issue occurs after entering the modify mode; accepting the partially saved case does not capture the previously entered data. Even when I do a partial save again before accepting the case, the data still isn't captured.

Hope you can advise on your best practices. Thank you.
sherrell
Posts: 397
Joined: April 2nd, 2014, 9:16 pm
Location: Washington, DC

Re: v7.7 - Data Items not Saving after Accept Case

Post by sherrell »

>accepting the partially saved case does not capture the previously entered data.

I'm not quite clear what is happening. When you continue working on a partially-saved case, the PREVIOUSLY entered data...disappears? But the newly-added data is there? This is very unusual

>Even when I do a partial save again before accepting the case, the data still isn't captured.

Please send us your application and the problem case so we can test this. If you'd rather not post it here, please send it to us at cspro@lists.census.gov

Thanks,
Sherrell
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