Page 1 of 1

Deleting data on an ftp server

Posted: January 20th, 2021, 3:37 am
by blumski
Hello dear users
I'm using a ftp server and I would like to delete data on the server without deleting the application.
Which file(s) to delete ?

Re: Deleting data on an ftp server

Posted: January 20th, 2021, 7:15 am
by josh
The data files are in CSPro/DataSync/<dictionary name>.

Note that you shouldn't delete while the survey is still ongoing. If you delete the data while users are still syncing it may cause problems with synchronization.

Re: Deleting data on an ftp server

Posted: January 20th, 2021, 11:43 am
by blumski
We were trying to send data on the server before the survey begins. Now we want to begin collecting real data, that's why we want to delete old ones

Re: Deleting data on an ftp server

Posted: January 20th, 2021, 2:17 pm
by josh
That should be fine. Just make sure to delete it on the devices too, otherwise if the device with test data on it syncs it can re-upload the test data.

Re: Deleting data on an ftp server

Posted: January 21st, 2021, 8:22 am
by blumski
Thanks a lot for your help