Need help on Sync
Posted: December 21st, 2020, 7:17 am
Dear Sir,
We did a menu synchronization on a survey (Cspro 7.5) , we have done so many changes on the main dictionary during training but, we forget to publish the menu program which have the main dictionary, we only published the main entry program(.pen) . When data synced to head office, the data are not on the updated dictionary format, the dictionary which is embedded in to the Csdb shows us an old dictionary .
We found out the problem after all the data collections are completed, and we have only the supervisors tablets at our hand, Is there a way to fix the problem using supervisors tablet only or using synced data ? or should we need to retrieve all the enumerators tablet and updated and re-sync the data again, which will takes us time to retrieve the tablets ?
.
We did a menu synchronization on a survey (Cspro 7.5) , we have done so many changes on the main dictionary during training but, we forget to publish the menu program which have the main dictionary, we only published the main entry program(.pen) . When data synced to head office, the data are not on the updated dictionary format, the dictionary which is embedded in to the Csdb shows us an old dictionary .
We found out the problem after all the data collections are completed, and we have only the supervisors tablets at our hand, Is there a way to fix the problem using supervisors tablet only or using synced data ? or should we need to retrieve all the enumerators tablet and updated and re-sync the data again, which will takes us time to retrieve the tablets ?
.