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DATA VIEWR DOWNLOAD ERROR

Posted: September 22nd, 2020, 1:27 am
by tweg
Dear all,

I am trying to download data from the Dropbox and I get the error message as captured in the attached image.
Any one who has experienced the same problem and how managed to solve?

Regards
tweg

Re: DATA VIEWR DOWNLOAD ERROR

Posted: September 22nd, 2020, 7:19 am
by josh
This error most likely means that you are using CSPro 7.4 on the device (phone/tablet) that uploaded the data but you are downloading it with a computer that is running an older version of CSPro (7.3 or earlier). Upgrade to the latest version of CSPro on the computer.

Re: DATA VIEWR DOWNLOAD ERROR

Posted: September 23rd, 2020, 1:46 am
by tweg
Thanks Josh, I upgraded my CSPro on the computer and managed to download the data

Regards