CSPro Users Forum

If you post your question in a new discussion topic you will have a better chance of getting an answer. Adding your question on the second page of a discussion that ended six months ago isn't going to get you noticed. Might also help if you gave some more details on your problem. For example post the contents of you .pnc file and the structure of your folders on the client and server.

josh wrote:This is a known issue with CSPro Dropbox sync. We are looking at how to change it so that it overwrites the existing file.

Dear Josh have solved the problem with dropbox sync???

Yes, the problem where it created multiple versions of the file has been fixed.

Dear Josh, I am getting an error with dropbox sync with my directory in dropbox /CSENTRY where Hano tanzania.pff and Hano tanzania.pen are located inside the CSENTRY. The pnc file code is as coded below. I am getting an error "Failed to ist contents of directory: /. Ensure that the path is valid and that you have permission to read directory"

[SyncFile]
Version=CSPro 6.1
AppName=HANO Household survey
Description=Sync data for household mid-assessment survey

[Server]
Type=Dropbox
Host=/CSENTRY
Username=arkagwa@gmail.com
Password=****************

[Sync]
CreateServerPath=/%AppName%
ServerPath=/%AppName%
CreateClientPath=/%AppName%
ClientPath=/%AppName%
Get=*.*

CreateServerPath=/%AppName%/%UID
ServerPath=/%AppName%/%UID

CreateClientPath=/%AppName%
ClientPath=/%AppName%

I don't see anything obviously wrong the .pnc file. Can you send the file synclog.txt from your CSEntry directory? That might have some clues as to what the problem is.

Dear Josh

I have sent the file to you via email

Dear Josh

Kindly send me your email for attaching the file

You can just post it here as an attachment or you can send it to me via private message on this forum.

Dear Josh

I have sent the file.

CSEntry CSPro in mobile does not display the new questionnaire although sync was successful and i am using the same pnc file i used long time ago and worked perfect. I am worried by the recent update on CSEntry CSPro has some bugs to be fixed. It does not work in android 5 (Galaxy note edge) and 4.4.4 in Samsung tablet. Otherwise let me know that there is a limit to display the questionnaires on screen. I have six apps already in the screen and no more can be added. Or problem is on CSPro 6.1.1 desktop version?????

I don't see any errors reported in this file when syncing the PNC file you originally posted (HANO Household Survey). It looks like the sync worked fine. There were a couple places where there were errors connecting to the server but those look like network problems.

Are you getting errors or just not seeing the files show up in the applications list? If you don't see the files in the list of applications make sure to scroll down to see if they are off the bottom of the screen. You should use a file manager to see if the files were copied to the device and can be found.

There is no limit to the number of applications. I currently have 15 on my tablet and they all show up. Any file with the extension .pff that is in either the CSEntry directory or a directory that is inside the CSEntry directory will show up in the list of applications.