Error using Data viewer tool

[Mariovaisman]

Hi,
I was using the tool DataViewer without any issue up to now, it happens in one of my computers and reinstalled CSPro but the problem continue.
Please see the msg that appears when I try to open a csdb datafile: "Could not initialize the Data Viewer HTML provide", then I can press OK, and the tool finishs.

Am sure the problem is outside the tool but I cannot identify it.
Thanks
Mario

[Mariovaisman]

Hi again,
I could solve the situation, in fact I don't know why it didn't work, and now, after several computer restarts it is working again.
Thanks

[Mariovaisman]

Hello again,
I have experimented the same problem, but now, after restarting the computer, the problem continue. I don't know how to solve it.
Thanks
Mario

[justinlakier]

Hello,

See this post and this post from the forums. This error occurs seemingly randomly because something behind the scenes is using the local ports that CSPro needs. You can use a port monitoring tool to find out what and why, and ensure that CSPro has access to a port in the range 50500-50530.

Hope this helps,
Justin