Hi Gregory Martin,
We have a critical problem found on Android 11 device with CSEntry 7.6.2. It does not running pen file... In the previous version CSEntry 7.6.1 we do not have any issue. In Android 10 CSENtry 7.6.1 works fine.
Regards,
Ramesh
Android 11 not compatible with CSEntry 7.6.2
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- Posts: 38
- Joined: August 27th, 2017, 2:43 am
Re: Android 11 not compatible with CSEntry 7.6.2
Can you attach the application and problematic PEN? I will test the PEN, but would also like to publish my own PEN.
Re: Android 11 not compatible with CSEntry 7.6.2
Hello!
I'm also having an issue with csentry and Android 11.
The problem is an error message that appears when I try to install an app. The error says "Error extracting application. The application package may be invalid or their may be insufficient disk space on your device".
I have like 5GB to spare on my phone, so that's not the issue.
I tried using a company phone (Samsung A20) that has Android 10 and I extracted, installed and ran the app without a problem, so my guess is that there's a problem with Android 11.
Not even the Simple CAPI example app is working. Here, at the lower part of the screen a message appears that says "/storage/emulated/0/csentry/Simple CAPI/Simple CAPI.pen: open failed: EPERM (Operation not permitted)".
I'm also having an issue with csentry and Android 11.
The problem is an error message that appears when I try to install an app. The error says "Error extracting application. The application package may be invalid or their may be insufficient disk space on your device".
I have like 5GB to spare on my phone, so that's not the issue.
I tried using a company phone (Samsung A20) that has Android 10 and I extracted, installed and ran the app without a problem, so my guess is that there's a problem with Android 11.
Not even the Simple CAPI example app is working. Here, at the lower part of the screen a message appears that says "/storage/emulated/0/csentry/Simple CAPI/Simple CAPI.pen: open failed: EPERM (Operation not permitted)".
Re: Android 11 not compatible with CSEntry 7.6.2
I installed/ran the Simple CAPI application two ways on my Android 11 device:
For simplicity please confirm you built the PEN using CSPro 762, it doesn't run for you on CSEntry 762, send it to me. RIght now, I just want to see if I can reproduce the issue and narrow down the possible causes.
- Published PEN and copied to device via USB
- Deployed to CSWeb and installed via "Add Application" option
For simplicity please confirm you built the PEN using CSPro 762, it doesn't run for you on CSEntry 762, send it to me. RIght now, I just want to see if I can reproduce the issue and narrow down the possible causes.
Re: Android 11 not compatible with CSEntry 7.6.2
You can ignore my post above. I think we know what the issue is. This issue is likely due to CSEntry being built with a newer version of the SDK which includes additional security precautions.
To fix your issue:
To fix your issue:
- Uninstall CSEntry (hard pressing on the CSEntry icon)
- Remove the folder at /csentry (if it exists)
- Reinstall CSEntry 762
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- Posts: 38
- Joined: August 27th, 2017, 2:43 am
Re: Android 11 not compatible with CSEntry 7.6.2
Hi Aaronw,
I am attaching here pen files for your reference...
Regards,
Ramesh Pradhan
- Attachments
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- CigaretteAudit.zip
- (50.15 KiB) Downloaded 257 times
Re: Android 11 not compatible with CSEntry 7.6.2
@pradhanra01 Try a new installation and if that doesn't fix it try clearing the backup data.
New installation
Settings > search "backup" > toggle off "Back up to Google Drive" > accept "Turn off & delete"
New installation
- Uninstall CSEntry
- Remove the folder at /csentry (if it exists)
- Reinstall CSEntry 762
Settings > search "backup" > toggle off "Back up to Google Drive" > accept "Turn off & delete"
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- Posts: 38
- Joined: August 27th, 2017, 2:43 am
Re: Android 11 not compatible with CSEntry 7.6.2
Thank you so much.
Regards,
Ramesh Pradhan
Regards,
Ramesh Pradhan
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- Posts: 44
- Joined: February 1st, 2018, 9:00 am
Re: Android 11 not compatible with CSEntry 7.6.2
I also face this problem in several tablets and I try the method you suggested. But it did not work.
Re: Android 11 not compatible with CSEntry 7.6.2
Hello Muhaliraza,
So you are having this problem:
"Error extracting application. The application package may be invalid or their may be insufficient disk space on your device".
And you are still having this problem, even after following the instructions from Aaron for the reinstall?
If so, could you either post your application and pen files (zipped) here so we can test it, or send it to us at cspro@lists.census.gov, should you not wish to make your programs public.
Thank you,
Sherrell
So you are having this problem:
"Error extracting application. The application package may be invalid or their may be insufficient disk space on your device".
And you are still having this problem, even after following the instructions from Aaron for the reinstall?
If so, could you either post your application and pen files (zipped) here so we can test it, or send it to us at cspro@lists.census.gov, should you not wish to make your programs public.
Thank you,
Sherrell