ProductionRunner failed to run

[shafique arif]

Dear Users
In CSPro 7.3, I am facing an issue while runner Production Runner. From tools, when I click Production Runner I get this error '"At least one of the CSPro application files is missing". It was working fine in 7.2. Any help will be appricaited.

Shafique

[aaronw]

Attach the project or email it to cspro@lists.census.gov and we'll take a look.

[shafique arif]

Thanks for reply. Its not related to any Project, it is just when I open CSPro 7.3 and click "Tools" and then "Production runner", I get this error message.

[josh]

Try browsing to C:\Program Files (x86)\CSPro 7.3 and double click on the executable CSProProductionRunner.exe. If that doesn't work please tell us what error message you see.

[shafique arif]

Thanks Josh. I just did it as per your instruction and got the same message "Al least One of the CSPro application files is missing".

[aaronw]

Try uninstalling CSPro 7.3 and reinstalling.

[shafique arif]

Thank you. I reinstalled (7.3 Sep 10th release) and still getting the same message

[aaronw]

You'll receive this error if one of your applications is missing. For example, if I delete CSEntry.exe from the installation directory. That's why I recommended reinstalling CSPro. Since that did not work we have to consider other reasons the application may be missing. For example, your anti-virus software has quarantined one of the applications.