CSPro have a good support for duplicate cases?
Posted: August 19th, 2020, 2:49 am
How we can delete the wrong duplicate case while conserved the right one in the same device?
I know we can use the delcase (https://www.csprousers.org/help/CSPro/d ... ction.html) function to delete a case by ids, but what happens when we have a duplicate and we want to preserved the right and delete only the wrong?
Can CSPro tell us directly and easy the guid of the current case?
Can CSPro load a case (https://www.csprousers.org/help/CSPro/l ... ction.html) by the guid?
EdIt: I have an idea for the first question of delete a duplicate (https://www.csprousers.org/help/CSPro/s ... ction.html):
sqlquery(DICT_NAME, "UPDATE cases SET cases.deleted=1 WHERE cases.id = '1bb5465b-19a0-4866-8791-0cdc9fefcf5a';");
But that should not be the only solution or it will be? Anyway the other questions remain as a problem to me.
Thanks in advance...
I know we can use the delcase (https://www.csprousers.org/help/CSPro/d ... ction.html) function to delete a case by ids, but what happens when we have a duplicate and we want to preserved the right and delete only the wrong?
Can CSPro tell us directly and easy the guid of the current case?
Can CSPro load a case (https://www.csprousers.org/help/CSPro/l ... ction.html) by the guid?
EdIt: I have an idea for the first question of delete a duplicate (https://www.csprousers.org/help/CSPro/s ... ction.html):
sqlquery(DICT_NAME, "UPDATE cases SET cases.deleted=1 WHERE cases.id = '1bb5465b-19a0-4866-8791-0cdc9fefcf5a';");
But that should not be the only solution or it will be? Anyway the other questions remain as a problem to me.
Thanks in advance...