Paradata sync error: Could not insert events to the extracted paradata log

Discussions about syncing data via Bluetooth, Dropbox, FTP, and using CSWeb
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becklesd
Posts: 14
Joined: June 11th, 2012, 5:25 pm

Paradata sync error: Could not insert events to the extracted paradata log

Post by becklesd »

Hi,
When attempting to synchronize paradata with the CSWeb server we frequently, but not always, get one of the two following error messages:
1. After syncparadata(PUT), the message 'Paradata sync error: Could not insert events to the extracted paradata log'
2. After syncparadata(GET), the message 'Error downloading from directory "/paradata/": Error 500.'

The setup is: CSWeb version 7.7.0; CSEntry version 7.7.1, dated 11 Mar 2022; Android version 11

Any solution to these problems?
Thanks for any help.
BecklesD
savy
Posts: 159
Joined: December 27th, 2012, 1:36 pm

Re: Paradata sync error: Could not insert events to the extracted paradata log

Post by savy »

Can you send us the files on CSWeb paradata folder and the paradata file on the device that you are trying to sync to cspro@lists.census.gov?
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