CSPro Users Forum

Some errors happen when downloading's data from the Csweb server , is there any other option for downloading when the below errors occurred.

unhandled exception has occurred in you application. If you click continue the application was ignore this error and attempt to continue. If you click Quit the application was close immediately

One, could you click on the Details button and do a screenshot of what that says and post it?

Two, could you also post your sync.log ?

Thanks,
Sherrell

Where I can find Sync Log ?

This is the detail information (Detail Button)



See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception.
at SyncClient.syncData(SyncClient* , SyncDirection , ISyncableDataRepository* , CStringT<wchar_t\,StrTraitMFC_DLL<wchar_t\,ATL::ChTraitsCRT<wchar_t> > >* )
at CSPro.Sync.SyncClient.syncData(SyncDirection direction, DataRepository repository, String universe, IProgress`1 progressPercent, IProgress`1 progressMessage, ValueType cancellationToken, OnSyncError onError)
at DataViewer.Synchronizer.<>c__DisplayClass4_0.<SyncDataAsync>b__0()
at System.Threading.Tasks.Task`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at DataViewer.Synchronizer.<DownloadAsync>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at DataViewer.DownloadDialog.<buttonDownload_Click>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<>c.<ThrowAsync>b__6_0(Object state)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4470.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
DataViewer
Assembly Version: 7.6.1.0
Win32 Version: 7.6.1.0
CodeBase: file:///C:/Program%20Files%20(x86)/CSPro%207.6/DataViewer.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4400.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4360.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4390.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
zDataCLR
Assembly Version: 7.6.1.0
Win32 Version:
CodeBase: file:///C:/Program%20Files%20(x86)/CSPro%207.6/zDataCLR.DLL
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4190.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4470.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4084.0 built by: NET48REL1
CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
zDictCLR
Assembly Version: 7.6.1.0
Win32 Version:
CodeBase: file:///C:/Program%20Files%20(x86)/CSPro%207.6/zDictCLR.DLL
----------------------------------------
zUtilCLR
Assembly Version: 7.6.1.0
Win32 Version:
CodeBase: file:///C:/Program%20Files%20(x86)/CSPro%207.6/zUtilCLR.DLL
----------------------------------------
zSyncCLR
Assembly Version: 7.6.1.0
Win32 Version:
CodeBase: file:///C:/Program%20Files%20(x86)/CSPro%207.6/zSyncCLR.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

You can find the file by opening the CSPro Designer and selecting Help -> Troubleshooting -> Sync.log file. If you send it to cspro@lists.census.gov, it may provide some insights on this problem.

Have you tried this on another computer? If so, do you still have a problem on that machine? You can also try using CSPro 7.7 instead of the older version you are using.

Bonjour chers tous,
Je ne sais pas si le problème initial a pu être résolu lorsque le fichier sync.log a été envoyé. Cependant, moi j'ai le même problème, la version de CSPro ainsi que celle de CSWeb étant le 7.6.
Il y a-t-il une raison particulière à la survenance dudit problème ?

Ci-joint, la capture en image du message.
Merci d'avance.

The sync.log gives us additional details into what is going on so we need to see it. Since you're downloading on Windows it is located here: Users\username\AppData\Roaming\CSPro\sync.log

Can you also confirm the applications was built using CSPro 7.6 and data collection was done using CSEntry 7.6?

Good day family,

I have been facing this for almost, a week now. I have tried all other means. Please house, can someone share notes on this.

I can't wait to see a member leading us through this tough time.

Fosuhene, we need to see the sync.log file in order to offer suggestions.

We did not receive one from Amadou, hence why there was no further postings from our side.

If you could post your sync.log here, that would help.

Thanks, Sherrell

Hi had same issue:

I attached Sync.log here.

also, this is the detail info:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Runtime.InteropServices.SEHException (0x80004005): External component has thrown an exception.
at SyncClient.syncData(SyncClient* , SyncDirection , ISyncableDataRepository* , CStringT<wchar_t\,StrTraitMFC_DLL<wchar_t\,ATL::ChTraitsCRT<wchar_t> > >* )
at CSPro.Sync.SyncClient.syncData(SyncDirection direction, DataRepository repository, String universe, IProgress`1 progressPercent, IProgress`1 progressMessage, ValueType cancellationToken, OnSyncError onError)
at DataViewer.Synchronizer.<>c__DisplayClass4_0.<SyncDataAsync>b__0()
at System.Threading.Tasks.Task`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at DataViewer.Synchronizer.<DownloadAsync>d__2.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at DataViewer.DownloadDialog.<buttonDownload_Click>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<>c.<ThrowAsync>b__6_0(Object state)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4510.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
DataViewer
Assembly Version: 7.7.0.0
Win32 Version: 7.7.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/CSPro%207.7/DataViewer.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4488.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4488.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4395.0 built by: NET48REL1LAST_B
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
zDataCLR
Assembly Version: 7.7.0.0
Win32 Version:
CodeBase: file:///C:/Program%20Files%20(x86)/CSPro%207.7/zDataCLR.DLL
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4341.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4470.0 built by: NET48REL1LAST_C
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4161.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
zDictCLR
Assembly Version: 7.7.0.0
Win32 Version:
CodeBase: file:///C:/Program%20Files%20(x86)/CSPro%207.7/zDictCLR.DLL
----------------------------------------
zUtilCLR
Assembly Version: 7.7.0.0
Win32 Version:
CodeBase: file:///C:/Program%20Files%20(x86)/CSPro%207.7/zUtilCLR.DLL
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.8.4161.0 built by: NET48REL1
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
zSyncCLR
Assembly Version: 7.7.0.0
Win32 Version:
CodeBase: file:///C:/Program%20Files%20(x86)/CSPro%207.7/zSyncCLR.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

It looks like someone modified the partial save status in the database. It is unlikely that the software caused this state. Your options are to clear the partial save status (in MYSQL DB)
UPDATE `<dictionary name>` SET `partial_save_mode`= NULL WHERE (`partial_save_mode` = 'modify' OR `partial_save_mode` = 'add') AND `partial_save_field_name` is NULL
OR set some valid partial field using a dictionary item that is on the form
UPDATE `<dictionary name>` SET `partial_save_field_name`= '<FIELD_NAME>', `partial_save_record_occurrence` = 1, `partial_save_item_occurrence`=1 WHERE (`partial_save_mode` = 'modify' OR `partial_save_mode` = 'add') AND `partial_save_field_name` is NULL