CSPro Users Forum

Dear Friends,

We have some interviewers in the field collecting information with tablets.

We detected an interviewer who could not synchronize the information, so I extracted his database to synchronize it from my laptop.

When synchronizing the base from my laptop (PUT), it was very slow and after several minutes I got the message:

- Error connecting to sync server: Operation too slow. Less thant 1 bytes/sec transferred the last 180 seconds. -
Could you help me know what could be happening?

Regards,

Hannes Rodríguez
Perú

That message just means that your connection to the server is too slow. This could be because of the network, it could be because of a problem with the server or it could be that there is something running on your PC or on your network that is slowing down the traffic such as a a firewall or security apparatus.

Dear Josh,

It is certainly what I thought, since the interviewer was in a rural area. But I extracted the data and I am synchronizing on a stable network and from my laptop. I must comment that I also work with other databases even with VPN and I have no connection problems. What happens with only this data file seemed very strange to me, the image was extracted from my laptop.

Keep investigating.

Thanks a lot.

You can send the file and we can test it from here if you would like.