ERROR CONNECTING TO SYNC SERVER: OPERATION TOO SLOW

Discussions about syncing data via Bluetooth, Dropbox, FTP, and using CSWeb
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hannesrr
Posts: 51
Joined: January 8th, 2013, 5:02 pm

ERROR CONNECTING TO SYNC SERVER: OPERATION TOO SLOW

Post by hannesrr » January 17th, 2021, 3:49 pm

Dear Friends,

We have some interviewers in the field collecting information with tablets.

We detected an interviewer who could not synchronize the information, so I extracted his database to synchronize it from my laptop.

When synchronizing the base from my laptop (PUT), it was very slow and after several minutes I got the message:

- Error connecting to sync server: Operation too slow. Less thant 1 bytes/sec transferred the last 180 seconds. -
Erro_Sincronizacion.jpg
Erro_Sincronizacion.jpg (12.29 KiB) Viewed 578 times
Could you help me know what could be happening?

Regards,

Hannes Rodríguez
Perú
Hannes Rodriguez :geek:

josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: ERROR CONNECTING TO SYNC SERVER: OPERATION TOO SLOW

Post by josh » January 17th, 2021, 4:55 pm

That message just means that your connection to the server is too slow. This could be because of the network, it could be because of a problem with the server or it could be that there is something running on your PC or on your network that is slowing down the traffic such as a a firewall or security apparatus.

hannesrr
Posts: 51
Joined: January 8th, 2013, 5:02 pm

Re: ERROR CONNECTING TO SYNC SERVER: OPERATION TOO SLOW

Post by hannesrr » January 17th, 2021, 5:16 pm

Dear Josh,

It is certainly what I thought, since the interviewer was in a rural area. But I extracted the data and I am synchronizing on a stable network and from my laptop. I must comment that I also work with other databases even with VPN and I have no connection problems. What happens with only this data file seemed very strange to me, the image was extracted from my laptop.

Keep investigating.

Thanks a lot.
Hannes Rodriguez :geek:

josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: ERROR CONNECTING TO SYNC SERVER: OPERATION TOO SLOW

Post by josh » January 17th, 2021, 6:08 pm

You can send the file and we can test it from here if you would like.

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