ERROR: Error connecting to server: Error 500

Discussions about syncing data via Bluetooth, Dropbox, FTP, and using CSWeb
Forum rules
New release: CSPro 8.0
Yass
Posts: 103
Joined: November 11th, 2017, 1:26 am

ERROR: Error connecting to server: Error 500

Post by Yass »

Hi Cspro Team, Please assist me understand this error when i try to sync. attached is the sync.log
Last edited by Yass on December 28th, 2020, 5:14 pm, edited 1 time in total.
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: ERROR: Error connecting to server: Error 500

Post by josh »

I don't think your CSWeb server is correctly configured or you have the wrong URL. When I go to https://XXXXXXX in a web browser I get the same error.
Yass
Posts: 103
Joined: November 11th, 2017, 1:26 am

Re: ERROR: Error connecting to server: Error 500

Post by Yass »

Thanks Josh, After restarting the MYSQL is now working, Please kindly remove the url in your reply since the dashboard is active now. Thanks
arkagwa
Posts: 119
Joined: November 18th, 2014, 5:25 am

Re: ERROR: Error connecting to server: Error 500

Post by arkagwa »

Dear Josh

Kindly assist with this error which I get when I connect the tablet to csweb server
Screenshot_20210116-133815_CSEntry.jpg
Screenshot_20210116-133815_CSEntry.jpg (64.7 KiB) Viewed 5887 times
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: ERROR: Error connecting to server: Error 500

Post by josh »

You can't use localhost to connect from another computer or device. Localhost is only for accessing a web server from the server itself. You need to make your CSWeb available on an IP address that you can reach from the Android device. If you don't know how to do that then I would suggest using Dropbox instead of CSWeb.
arkagwa
Posts: 119
Joined: November 18th, 2014, 5:25 am

Re: ERROR: Error connecting to server: Error 500

Post by arkagwa »

Dear Josh

Kindly share details for that because, my client does NOT like the data to be stored in dropbox. I have IP address associated with our company website www.researchexperts.co.tz
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: ERROR: Error connecting to server: Error 500

Post by josh »

We don't help with web server setup. We are happy to help with CSPro questions but the basics of web servers is beyond what we can do. If you have people that manage the website at your company they may be to help you or maybe another on this forum.
arkagwa
Posts: 119
Joined: November 18th, 2014, 5:25 am

Re: ERROR: Error connecting to server: Error 500

Post by arkagwa »

Dear Josh

I was asking for the installation guide for live csweb server
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: ERROR: Error connecting to server: Error 500

Post by josh »

It is in the CSPro help. Look for "CSWeb users guide" in the table contents.
Mr.sharipov
Posts: 12
Joined: March 31st, 2016, 3:30 am

Re: ERROR: Error connecting to server: Error 500

Post by Mr.sharipov »

Hello Josh, in 3 tablets this error appears when sending data. The other 17 can send data without any problems. We tried to reinstall the program in tablets, it didn't help.
Attachments
WhatsApp Image 2021-02-19 at 21.26.34.jpeg
WhatsApp Image 2021-02-19 at 21.26.34.jpeg (15.39 KiB) Viewed 5728 times
Post Reply