DATAVIEWER ZYNCHRONIZE- DOESN'T GET CASES UPDATED ON DATABASE
Posted: October 25th, 2020, 1:18 am
Hello friends,
I have a situation. Some interviewer report me that they deleted cases. To recovery tha data, I updated DELETED field of that records changing the value from 1 to 0. After, In Cspro DataViewer, using "Synchronize" option I selected DIRECTION GET and I got the data.
But, on the CASES List, the Cases recovered show like DELETED yet.
Must I update another field on the database?
Thank you for your response,
Regards,
Hannes RodrÃguez
I have a situation. Some interviewer report me that they deleted cases. To recovery tha data, I updated DELETED field of that records changing the value from 1 to 0. After, In Cspro DataViewer, using "Synchronize" option I selected DIRECTION GET and I got the data.
But, on the CASES List, the Cases recovered show like DELETED yet.
Must I update another field on the database?
Thank you for your response,
Regards,
Hannes RodrÃguez