FTP server Error connecting to sync server

Discussions about syncing data via Bluetooth, Dropbox, FTP, and using CSWeb
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daviduj
Posts: 1
Joined: September 15th, 2020, 12:41 pm

FTP server Error connecting to sync server

Post by daviduj »

Hello CSPro users. I am getting the following error when trying to sync data with an FTP server:

CSEntry Error 100119
Error connecting to sync server:
it.sauronsoftware.ftp4j.FTPDataTransferException: I/O error in data transfer


Does anyone know how to resolve this issue? Deploying to the FTP server was successful, but syncing from the tablet always returns the error. The sync.log output is below with the FTP server name replaced with "xxxxxx.xxx":

2020-09-02 12:29:02,463 INFO: Connect to server ftp://sftp.xxxxxx.xxx using saved credentials
2020-09-02 12:29:02,464 INFO: Connect to server ftp://sftp.xxxxxx.xxx
2020-09-02 12:30:31,081 INFO: Connection successful. Server id: ftp://sftp.xxxxxx.xxx
2020-09-02 12:30:31,124 INFO: Downloading application deployment package list
2020-09-02 12:30:31,124 INFO: FTP list application packages
2020-09-02 12:30:37,903 ERROR: Error downloading package list: it.sauronsoftware.ftp4j.FTPDataTransferException: I/O error in data transfer
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: FTP server Error connecting to sync server

Post by josh »

CSPro does not support the SFTP protocol. Based on the url of the server that is probably the issue. CSPro supports plain FTP, FTPS and FTPES. See https://www.csprousers.org/help/CSPro/s ... n_ftp.html
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