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Error: unable to read response from server.

Posted: January 8th, 2020, 8:13 am
by Xavi
Am synchronizing data from the tablet with internet to the CSweb server but I get this error "Error: unable to read response from server.", What is the problem with the data file. Attached is the log file
sync.log
Error: unable to read response from server.
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Re: Error: unable to read response from server.

Posted: January 8th, 2020, 11:27 am
by savy
From the logs this seems like a MySQL issue

Please try adding in my.ini (the file for MySQL configuration) this line
[mysqld]
max_allowed_packet=32M


Make sure to restart MySQL

Re: Error: unable to read response from server.

Posted: January 9th, 2020, 1:55 am
by Xavi
Dear Savy,
Attched is the .in file

Re: Error: unable to read response from server.

Posted: January 10th, 2020, 9:19 am
by savy
xavi,

Can you send the mysql.log file located here E:/Programs/wamp5/wamp/logs/mysql.log

Re: Error: unable to read response from server.

Posted: January 10th, 2020, 9:24 am
by savy
my.ini you sent still has max_allowed_packet as 1M. Please change it to 32M and restart MySQL