Synchronization using FTP

Discussions about syncing data via Bluetooth, Dropbox, FTP, and using CSWeb
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New release: CSPro 8.0
arkagwa
Posts: 119
Joined: November 18th, 2014, 5:25 am

Re: Synchronization using FTP

Post by arkagwa »

Dear Josh

Something is wrong with FTP sync in Android mobile
I am getting the same error. This is not Internet problem
Screenshot_20190519-211653_CSEntry.jpg
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arkagwa
Posts: 119
Joined: November 18th, 2014, 5:25 am

Re: Synchronization using FTP

Post by arkagwa »

I have read this somewhere in the internet

Resolution
Change the read TIMEOUT allowed, typical TIMEOUT length is between 3000 - 7000 milliseconds (3 - 7 seconds)
You need to select a TIMEOUT that is long enough for your system to complete the call, but short enough so it does not impact workflow or customer experience if, for example, the process is stalled We recommend time allowed be no more than 5 minutes (no longer than 300000)
You may also want to troubleshoot connection issues on your network, to ensure speed is optimized
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: Synchronization using FTP

Post by josh »

On Android CSPro uses a timeout of 30 seconds which should be more than long enough. Chances are if you are getting the timeout error that it means that your server is not responding or you are not able to reach your server over the network. Make sure you have the right address for your server and make sure your network doesn't block FTP traffic.
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