Problems under Windows 8, even with the 5.02 beta

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uri
Posts: 15
Joined: December 11th, 2012, 11:52 pm

Problems under Windows 8, even with the 5.02 beta

Post by uri » December 12th, 2012, 12:37 am

I'm just learning CSPro, and I'm having a devil of a time getting it up and running under Windows 8.

I've tried installing 5.0, 5.01, and now the 5.02 beta. Versions prior to the current beta crashed during attempts to create a new data entry application, usually with a "Dictionary file could not be opened" error message. 5.02 will, however, allow me to create a new data dictionary, and a new form specification utilizing that data dictionary, so that's a good thing.

But 5.02 still fails to create a new data entry application. What happens is, I enter a name for the new application, and then enter a name for the input dictionary. It asks to create it, I say yes, and it then says "Dictionary file could not be opened."

The beta will also out and out crash if I start to create a new data entry application, data dictionary, or form specification but then select an existing app/dictionary/specification file from the file dialog that pops up (it crashes right after it says the file already exists, so it's error checking does get that far).

I'm surprised by this behavior because this seems like a mature and well thought out application, and I'd love to use it. I'm hoping this fragility is specific to Wondows 8, and temporary, and that under earlier versions of Windows it's rock solid.

Anyway, two questions: Any suggestions about how to make CSPro more stable under Windows 8? And how robust has this application been under earlier versions of Windows?

Thanks!

Gregory Martin
Posts: 1338
Joined: December 5th, 2011, 11:27 pm
Location: Washington, DC

Re: Problems under Windows 8, even with the 5.02 beta

Post by Gregory Martin » December 19th, 2012, 10:07 am

We have tested the new beta on 5.0.2 and we haven't noticed these problems. Our testing team is limited, however, so it is possible that under a different software configuration we may have encountered these problems.

The only guess I have related to your problems is that you are possibly creating applications in a folder that you don't have write access to. Have you tried creating your application in different folders, and does the problem every time, no matter where you create the file?

Gregory Martin
Posts: 1338
Joined: December 5th, 2011, 11:27 pm
Location: Washington, DC

Re: Problems under Windows 8, even with the 5.02 beta

Post by Gregory Martin » December 20th, 2012, 11:26 am

Actually, we identified the problem here. Windows changed the behavior of how file selection dialog boxes work starting with Windows Vista, and that affected a change we made in CSPro 5.0. We've fixed it and the new 5.0.2 release will have the fix. This new version is coming out tomorrow.

zoeybob
Posts: 1
Joined: December 12th, 2012, 11:15 am

Re: Problems under Windows 8, even with the 5.02 beta

Post by zoeybob » December 23rd, 2012, 10:05 am

The Beta 5.0.2 did not find any problems.

uri
Posts: 15
Joined: December 11th, 2012, 11:52 pm

Re: Problems under Windows 8, even with the 5.02 beta

Post by uri » December 28th, 2012, 6:40 pm

Thanks for your work on this. The new 5.02 release is running perfectly!

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