CSPro Users Forum

Dear,
Good morning, I am working with CSPro7.4.

I tried my application on my PC and everything is ok. But when I test on Android something happens with the ID Item.

The ID in Add mode is successfully recorded and all data is successfully written. But when I reopen the case, the ID appears with *****.
This only happens on Android because the information is displayed correctly on the Desktop.

Please your support

I sent a email with my app.
Thank you.

Hannes Rodríguez

Without seeing your application, it's hard to know what might be going wrong. For the most part the code that runs CSEntry is the same on Windows and Android, so it's strange to see the problem that you're describing.

If you want, you can post your application here, or send it to cspro@lists.census.gov, and we can see if we can determine the problem.

Dejar Gregory,

Thanks for your response. I Sent my application by email.
Please your support .
Thanks in advance.

Regars,

Hannes Rodríguez

We didn't receive your email. It might have been blocked by a spam filter. Can you email it directly here: greg@csprousers.org.

Greg

I have been send you the email to greg@csprousers.org.

Could you confirm please?.
Regards,

Hannes R.

Dear Greg.

I solved it.
The problem: Even though updating the application from the CSWeb did not apply the change correctly.

Solution made: Inside the Android device, delete the application folder within CSEntry and also the downloaded packages folder.

By reinstalling everything worked fine.

Great. I'm glad that you were able to get it to work.