Sequence of my question's wording changed

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New release: CSPro 8.0
khurshid.arshad
Posts: 572
Joined: July 9th, 2012, 11:32 am
Location: Islamabad, Pakistan

Sequence of my question's wording changed

Post by khurshid.arshad »

Dear CSPro Team;

When I used formatting in CAPI questions, the wording is disturb and makes no sense. For reference pictures are attached.

Best.
a.
Attachments
Screenshot_2020-03-09-17-48-05.png
Screenshot_2020-03-09-17-48-05.png (56.66 KiB) Viewed 4618 times
Screenshot_2020-03-09-17-41-42.png
Screenshot_2020-03-09-17-41-42.png (76.64 KiB) Viewed 4618 times
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: Sequence of my question's wording changed

Post by josh »

Are you using version 7.3? We made some changes in 7.3 to better support text direction on Android.
khurshid.arshad
Posts: 572
Joined: July 9th, 2012, 11:32 am
Location: Islamabad, Pakistan

Re: Sequence of my question's wording changed

Post by khurshid.arshad »

This is 7.3 version.
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: Sequence of my question's wording changed

Post by josh »

Can you send us the app, or at least the qsf file, so we can take a look.
khurshid.arshad
Posts: 572
Joined: July 9th, 2012, 11:32 am
Location: Islamabad, Pakistan

Re: Sequence of my question's wording changed

Post by khurshid.arshad »

Dear Josh;

Please find attached a sample application and QSF files from my original project. Please see Menu folder from the Sample application.
First three questions are with multi formatting and 4th question is just simple formatting.

Best regards.
a.
Attachments
Listing_NSER_QSF.txt
(185.12 KiB) Downloaded 198 times
HH1_NSER_QSF.txt
(271.76 KiB) Downloaded 189 times
Synch - URDU.rar
(41.31 KiB) Downloaded 210 times
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: Sequence of my question's wording changed

Post by josh »

Unfortunately this is a limitation of the software we are using to convert from the RTF text generated by CSPro designer to the text that is displayed on Android. If you use formatting (fonts/colors) with right to left text it is not displayed correctly. Specifically each section of the text that is formatted differently from the rest causes problems with the right to left ordering. So if you make the entire the question text formatted the same way it should work correctly but if you format different sections with different fonts/colors it will not display correctly on Android. We will look at fixing this in a future release.
khurshid.arshad
Posts: 572
Joined: July 9th, 2012, 11:32 am
Location: Islamabad, Pakistan

Re: Sequence of my question's wording changed

Post by khurshid.arshad »

Thank you and look forward to it.

a.
khurshid.arshad
Posts: 572
Joined: July 9th, 2012, 11:32 am
Location: Islamabad, Pakistan

Re: Sequence of my question's wording changed

Post by khurshid.arshad »

Dear Josh;

This issue is still pending?

Best.
a.
khurshid.arshad
Posts: 572
Joined: July 9th, 2012, 11:32 am
Location: Islamabad, Pakistan

Re: Sequence of my question's wording changed

Post by khurshid.arshad »

Dear CSPro Team;

I am seeing Version 7.5 but the same issue still persists.

Please advise.

Thanks.
a.
josh
Posts: 2399
Joined: May 5th, 2014, 12:49 pm
Location: Washington DC

Re: Sequence of my question's wording changed

Post by josh »

We have not been able to fix this yet. In version 7.6 we will switch from using RTF to HTML for the question text which should hopefully fix this problem.
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