Search found 2399 matches

by josh
March 12th, 2021, 9:04 am
Forum: Entry
Topic: LoadCase Function Issue
Replies: 7
Views: 3399

Re: LoadCase Function Issue

Go ahead post the app here with detailed instructions on how to reproduce the issue or send it to cspro@lists.census.gov so we can try to reproduce.
by josh
March 12th, 2021, 7:00 am
Forum: Entry
Topic: Error (100101) Error connecting to server: Error 500
Replies: 14
Views: 1333

Re: Error (100101) Error connecting to server: Error 500

Please post the the api.log file from the server (from csweb/var/logs directory) and also check to see if your server has a php error log and post any errors from there.
by josh
March 12th, 2021, 6:58 am
Forum: Entry
Topic: How to Enable Auto Start Data Entry Mode
Replies: 1
Views: 375

Re: How to Enable Auto Start Data Entry Mode

Right-click on the pff file (the one with the traffic light) and choose "Edit". That will bring up the pff file editor where you can set the start mode.
by josh
March 12th, 2021, 6:57 am
Forum: Entry
Topic: LoadCase Function Issue
Replies: 7
Views: 3399

Re: LoadCase Function Issue

Make sure that you copied the data file to your tablet and that it is the same location on the tablet relative to the pen file that it is on the Windows computer.
by josh
March 12th, 2021, 6:54 am
Forum: Synchronization
Topic: Synchronization complete but unable to find data on dropbox
Replies: 13
Views: 1080

Re: Synchronization complete but unable to find data on dropbox

You have to add it to the application so that CSPro knows what it is. However, when you run the application and it brings up the file associations dialog which asks for the data file to associate with the dictionary, you can set the file type to "None". That way it won't try to open the file when th...
by josh
March 11th, 2021, 6:44 am
Forum: Entry
Topic: CSentry 7.0 on samsung keeps crashing
Replies: 6
Views: 524

Re: CSentry 7.0 on samsung keeps crashing

I opened your application in CSPro 7.5, created a pen file and then copied it to my phone. It loads with no errors. Please try creating your pen file with CPro 7.5 on your PC and see if that works.
by josh
March 11th, 2021, 6:37 am
Forum: Synchronization
Topic: Synchronization complete but unable to find data on dropbox
Replies: 13
Views: 1080

Re: Synchronization complete but unable to find data on dropbox

Did you add the IRS_HTH_DICT dictionary to your application? If not, do so using Add Files from the File menu. If you already added then you have probably mistyped the name of the dictionary in your logic.
by josh
March 9th, 2021, 10:51 am
Forum: Synchronization
Topic: CSWeb access to dashboard
Replies: 1
Views: 263

Re: CSWeb access to dashboard

I see a bunch of "method of not allowed" errors. This is usually caused by your web server configuration not allowing all HTTP methods. Sometimes servers are configured to disallow certain methods. Make sure that you are allowing GET, POST, PUT and DELETE. The way you enable/disable those methods de...
by josh
March 9th, 2021, 7:18 am
Forum: Entry
Topic: CSentry 7.0 on samsung keeps crashing
Replies: 6
Views: 524

Re: CSentry 7.0 on samsung keeps crashing

Please post your application here or email it to cspro@lists.census.gov so that we can try to reproduce the problem here. You can use Pack Application from the tools menu to create a zip file that contains all the application files and send that to us. You should also consider using CSPro 7.5 for an...
by josh
March 8th, 2021, 12:34 pm
Forum: Synchronization
Topic: Synchronization complete but unable to find data on dropbox
Replies: 13
Views: 1080

Re: Synchronization complete but unable to find data on dropbox

Call setfile first to link the file to the dictionary. This opens the data file and associates with the dictionary for any future calls syncdata, loadcase or other CSPro functions that access a dictionary. Make sure to pass the data file name and password to setfile. Then on the next line call syncd...