Search found 163 matches

by savy
May 12th, 2022, 6:31 pm
Forum: Synchronization
Topic: data dictionary changes on every upload
Replies: 1
Views: 751

Re: data dictionary changes on every upload

It looks like the original dictionary uploaded to CSWeb and the one you are trying to sync are different.
by savy
May 2nd, 2022, 2:44 pm
Forum: Synchronization
Topic: Paradata sync error: Could not insert events to the extracted paradata log
Replies: 1
Views: 872

Re: Paradata sync error: Could not insert events to the extracted paradata log

Can you send us the files on CSWeb paradata folder and the paradata file on the device that you are trying to sync to cspro@lists.census.gov?
by savy
May 2nd, 2022, 2:38 pm
Forum: Entry
Topic: Dictionary data is broken out into relational data
Replies: 8
Views: 2567

Re: Dictionary data is broken out into relational data

There is nothing wrong in what you are seeing. The jobIds are unique to each dictionary and are created in cspro_jobs table in the target schema. If the dictionary is modified in the source schema, the blob break out process cleans up the target schema (drops all tables and recreates the target tabl...
by savy
March 14th, 2022, 9:38 am
Forum: Synchronization
Topic: Error connecting to sync server
Replies: 13
Views: 3696

Re: Error connecting to sync server

The latest version is available now on Google Play
by savy
March 13th, 2022, 12:20 pm
Forum: Synchronization
Topic: Error connecting to sync server
Replies: 13
Views: 3696

Re: Error connecting to sync server

Our latest app is still in review in Google Play and has not been published yet. Here is the link to the latest apk
https://drive.google.com/file/d/1X8plAu ... sp=sharing
by savy
March 11th, 2022, 4:10 pm
Forum: Synchronization
Topic: Error connecting to sync server
Replies: 13
Views: 3696

Re: Error connecting to sync server

We published a new apk to google play that resolves this issue. Please update your app and let us know if you are still having problems.
by savy
March 10th, 2022, 2:27 pm
Forum: Synchronization
Topic: Error connecting to sync server
Replies: 13
Views: 3696

Re: Error connecting to sync server

We are able to reproduce the problem under certain conditions. We will let you know once we identify a fix or a workaround for you.
by savy
February 16th, 2022, 2:24 pm
Forum: Tools
Topic: Accessing Paradata fields
Replies: 5
Views: 4222

Re: Accessing Paradata fields

Ari, Here is the query that should work for you. Paradata ->Options->"Show SQL Statements" will give you insights on the tables involved. SELECT case_instance.id, event.id AS fieldEventId, case_key_info.KEY, NAME.NAME AS fieldName, field_entry_event.display_duration AS duration FROM field_...
by savy
February 14th, 2022, 10:21 am
Forum: Synchronization
Topic: CSweb administrator
Replies: 1
Views: 1232

Re: CSweb administrator

Hi Mario,

We introduced a feature in CSWeb 7.7 that allows admin users to manage folders in the files location. https://www.csprousers.org/help/CSWeb/upload_files.html

Hope this helps
by savy
January 20th, 2022, 11:51 am
Forum: Synchronization
Topic: Failed to connect to database. SQLSTATE[HY000]: General error: 1359 Trigger already exists
Replies: 2
Views: 1253

Re: Failed to connect to database. SQLSTATE[HY000]: General error: 1359 Trigger already exists

There is no upgrade path from older version of CSWeb 7.6 to CSWeb 7.7. You should use a new database for CSWeb 7.7. Are you getting this error when using a new database?