Search found 55 matches

by Don
January 31st, 2019, 2:55 pm
Forum: Synchronization
Topic: Error when trying to download cases to a tablet
Replies: 1
Views: 2060

Error when trying to download cases to a tablet

We are using Filezilla FTP server to synchronise data from the tablets. Our supervisors need to download data to their tablets that the enumerators have uploaded to the servers. However, whenever a supervisor tries to download data, it would give an error message after about 20 minutes of downloadin...
by Don
January 23rd, 2019, 9:40 am
Forum: Synchronization
Topic: Force overwrite server data
Replies: 1
Views: 1708

Force overwrite server data

Hi,

I know that during synchronization from a tablet to the server, that only the most recently modified cases will be uploaded. Is there a way to force an upload so that all cases are uploaded?
by Don
December 17th, 2018, 7:13 am
Forum: Entry
Topic: Possible bug with automatic partial saves
Replies: 3
Views: 2546

Re: Possible bug with automatic partial saves

Hi Josh,

Yes I was using 7.1.1. I upgraded to 7.1.3 and that seemed to have fixed the problem. Does this affect the android app as well?
by Don
December 16th, 2018, 4:04 pm
Forum: Entry
Topic: Possible bug with automatic partial saves
Replies: 3
Views: 2546

Possible bug with automatic partial saves

Hi there seems to be a bug with the option "automatically partially save the case every x minutes". Whenever I try to open an app that contains alpha fields, some of that text data is lost. I made an app to be used on Windows to code Occupation and Industry codes from data that comes in fr...
by Don
December 14th, 2018, 1:30 pm
Forum: Entry
Topic: Change data type
Replies: 1
Views: 1806

Change data type

Hi is it safe to change the data type of a variable from numeric to alpha as long as the data length remains the same? In this case data would have been entered into other variables but not in the variable that I want to change.
by Don
December 6th, 2018, 12:49 pm
Forum: Entry
Topic: disable statistics screen
Replies: 1
Views: 1928

disable statistics screen

Is there any way to disable the statistics screen after ending data entry on windows? I attached a screenshot of what I'm talking about. How would I prevent that screen from appearing after accepting a case?
by Don
November 7th, 2018, 10:04 am
Forum: Android
Topic: Changing maximum number of occurences
Replies: 2
Views: 2419

Re: Changing maximum number of occurences

After paying closer attention to the error message, I realize that an ID number that I used to keep track of the number of records was still limited to 10. Once I increased that to 40 it worked fine.
by Don
November 6th, 2018, 12:02 pm
Forum: Android
Topic: Changing maximum number of occurences
Replies: 2
Views: 2419

Changing maximum number of occurences

I would like to increase the number of max occurrences of a record in my data dictionary from 10 to 40. However, after deploying to android, I am only able to enter a maximum of 10 records. I can enter 40 records on windows but the change isn't being picked up on android. Is there any way to accompl...
by Don
October 22nd, 2018, 1:52 pm
Forum: Entry
Topic: CSPro closes after entering a case
Replies: 7
Views: 4766

Re: CSPro closes after entering a case

Ok I modified the PFF file to the following: function LaunchControlSheet() //execpff("../ControlSheets/Listing.pff", stop); string pffFilename = Pathname(application) + "../ControlSheets/Listing.pff"; setfile(pffFile,pffFilename,create); filewrite(pffFile,"[Run Information]&...
by Don
October 22nd, 2018, 7:42 am
Forum: Entry
Topic: CSPro closes after entering a case
Replies: 7
Views: 4766

Re: CSPro closes after entering a case

Ok understood. I will find a workaround using getOS() in my menu app since the lock caselisting thing is mainly for Android.