Search found 166 matches

by savy
June 28th, 2023, 10:14 am
Forum: Entry
Topic: SYNCHRO DATA
Replies: 2
Views: 1964

Re: SYNCHRO DATA

From the logs it appears that the device is not able to establish a connection. This may be a device issue. Do you get a dialog box with nearby Bluetooth devices prompting you to choose a device to connect to? Can you try making sure that the location services are turned on both the devices? What is...
by savy
June 27th, 2023, 5:40 pm
Forum: Entry
Topic: SYNCHRO DATA
Replies: 2
Views: 1964

Re: SYNCHRO DATA

Please send us the sync.log to cspro@lists.census.gov. On Android devices you can find the sync.log file in the CSEntry directory on your tablet or phone.
by savy
June 27th, 2023, 5:11 pm
Forum: Entry
Topic: Blocked loading mixed active content (by JQuery)
Replies: 1
Views: 1290

Re: Blocked loading mixed active content (by JQuery)

In \csweb\src\AppBundle\config.php file, check if API_URL is pointing to your https csweb endpoint and change it. Once you make the changes and save, delete the contents of csweb\var\cache folder.
by savy
June 20th, 2023, 7:25 pm
Forum: Tabulation
Topic: Relations of multiple Records
Replies: 1
Views: 17442

Re: Relations of multiple Records

Here is a link in the helps that shows what is possoble in CSPro tabulation system to create multiple subtables using variables from different records.
https://www.csprousers.org/help/CSPro/c ... ables.html
by savy
June 16th, 2023, 3:44 pm
Forum: Tools
Topic: Processing-case
Replies: 4
Views: 18184

Re: Processing-case

Make sure php bin directory is in your windows path environement
https://stackoverflow.com/questions/524 ... hp-in-path
by savy
June 10th, 2023, 8:57 pm
Forum: Synchronization
Topic: WE CHANGED DOMAIN NAME TO OTHER
Replies: 2
Views: 2995

Re: WE CHANGED DOMAIN NAME TO OTHER

In \csweb\src\AppBundle\config.php file, check if API_URL and DBHOST settings are all correct. Once you make the changes and save, delete the contents of csweb\var\cache folder.
by savy
May 9th, 2023, 11:02 am
Forum: Other
Topic: Sync Cspro data to cloud server
Replies: 9
Views: 31843

Re: Sync Cspro data to cloud server

Looking at the sync.log file, your sync was first done for all the dictionaries on 2023-05-06 15:41:34. After this sync, new programs were installed on the device and it appears that they do not have the code to sync other dictionaries. The logs show MAINMENU_DICT is the only one being synced. Make ...
by savy
May 8th, 2023, 8:28 pm
Forum: Other
Topic: Sync Cspro data to cloud server
Replies: 9
Views: 31843

Re: Sync Cspro data to cloud server

Please see the troubleshooting section in the helps https://www.csprousers.org/help/CSPro/s ... ation.html and send us the sync.log file to cspro@lists.census.gov
by savy
April 13th, 2023, 11:15 am
Forum: Synchronization
Topic: Invalid server response: Not a string. code":200"
Replies: 3
Views: 9842

Re: Invalid server response: Not a string. code":200"

can you send us var/logs/api.log file located in the CSWeb sources folder in your web server's root directory?
by savy
March 22nd, 2023, 12:47 pm
Forum: Tabulation
Topic: Drag and drop.
Replies: 10
Views: 8304

Re: Drag and drop.

As a workaround, instead of removing all of existing variables of the table, add your new variables by dragging and dropping and then remove the variables that you do not need. While we are unable to reproduce your problem, at times the drag and drop may be an issue when all the variables are remove...