Search found 2399 matches

by josh
December 19th, 2020, 9:22 am
Forum: Other
Topic: cspro and Malwarebytes
Replies: 5
Views: 2823

Re: cspro and Malwarebytes

Looks like they have fixed the problem based on their last post. Please try installing it again when you get a chance,
by josh
December 18th, 2020, 9:46 pm
Forum: Other
Topic: cspro and Malwarebytes
Replies: 5
Views: 2823

Re: cspro and Malwarebytes

Ari, they responded to my post and are asking for scan logs. Could you respond on their forum and provide logs? https://forums.malwarebytes.com/topic/2 ... -software/
by josh
December 18th, 2020, 9:13 pm
Forum: Other
Topic: cspro and Malwarebytes
Replies: 5
Views: 2823

Re: cspro and Malwarebytes

I looked at the Malware bytes website and unlike the other vendors they do not have simple way to upload a false positive. The support website said to post their forum which I have done: https://forums.malwarebytes.com/topic/268205-false-positive-for-cspro-software/ You might want to submit a suppor...
by josh
December 18th, 2020, 8:55 pm
Forum: Other
Topic: cspro and Malwarebytes
Replies: 5
Views: 2823

Re: cspro and Malwarebytes

I don't know the specifics of Malware bytes but we have had other antivirus applications generate false positives for CSPro. In such cases there is a way in the virus software settings to add an exception. I suggest you do that. The version on csprousers.org is the latest version to use. We are work...
by josh
December 6th, 2020, 7:47 am
Forum: Entry
Topic: Error to run csentry
Replies: 1
Views: 1092

Re: Error to run csentry

When that happens please tap "send feedback" and it will send the us the error details so we can diagnose the problem. Otherwise that is a very generic error that could have many different causes.
by josh
December 6th, 2020, 7:43 am
Forum: Synchronization
Topic: Two dropbox account
Replies: 1
Views: 1273

Re: Two dropbox account

Can you send the sync.log from your computer?
by josh
December 6th, 2020, 7:42 am
Forum: Entry
Topic: data convert into negative value
Replies: 3
Views: 1664

Re: data convert into negative value

Yes. It is fine to change the type. With CSPro 7.5 it is even ok to change the size of the field during data collection since the new format does not use fixed length.
by josh
December 5th, 2020, 7:42 am
Forum: Entry
Topic: data convert into negative value
Replies: 3
Views: 1664

Re: data convert into negative value

There is a bug in CSPro 7.5 when syncing numeric values over with 10 digits or more. We will have a fix for it posted soon. For now, please use alpha for very large numbers like phone numbers.
by josh
November 23rd, 2020, 5:38 pm
Forum: Android
Topic: accessing a path outside csentry in the memory card
Replies: 5
Views: 2637

Re: accessing a path outside csentry in the memory card

You can just do syncfile("/mnt/sdcard/fotos/" + my filename, ...)
by josh
November 23rd, 2020, 5:34 pm
Forum: Android
Topic: deploying with an external app
Replies: 11
Views: 6019

Re: deploying with an external app

Just save the version number as the setting.