Search found 159 matches
- June 13th, 2022, 5:13 pm
- Forum: Synchronization
- Topic: Problems on DropBox
- Replies: 1
- Views: 879
Re: Problems on DropBox
What problems are you seeing with Dropbox sync? There are no known issues with Dropbox sync other than the credentials expriring after a couple of hours. The next version will have a fix for this issue.
- June 6th, 2022, 12:35 pm
- Forum: Tools
- Topic: export issue
- Replies: 3
- Views: 3007
Re: export issue
Looks like folder permissions issue. Are you able to export from other dictionaries?
- June 3rd, 2022, 8:46 am
- Forum: Entry
- Topic: Create Conditional Questions
- Replies: 4
- Views: 1468
Re: Create Conditional Questions
There was a bug in CSPro 7.7.0 that was fixed in 7.7.1. You can download it from here: https://www.csprousers.org/downloads/
- June 1st, 2022, 10:01 am
- Forum: Synchronization
- Topic: Bluetooth error.
- Replies: 1
- Views: 767
Re: Bluetooth error.
It looks like the csdb file may be locked for writing. Did you try restarting both the tablets and syncing again? If you are still having issues, send us the sync.log file to cspro@lists.census.gov. On Android devices you can find the sync.log file in the CSEntry directory on your tablet or phone. O...
- June 1st, 2022, 9:56 am
- Forum: Synchronization
- Topic: SyncData does not sync data on records
- Replies: 2
- Views: 797
Re: SyncData does not sync data on records
There are no known issues with sync. Please send us the sync.log file to cspro@lists.census.gov. On Android devices you can find the sync.log file in the CSEntry directory on your tablet or phone. On Windows you can find the file in the directory %AppData%\CSPro. On Windows you can also locate the s...
- June 1st, 2022, 9:41 am
- Forum: Android
- Topic: OnFocus : SetValue Set delay Working on CSPro 7.7
- Replies: 3
- Views: 2249
Re: OnFocus : SetValue Set delay Working on CSPro 7.7
I can reproduce your problem. We will fix this issue in the next version of CSPro. I have a workaround for you though. Please use image widget to take the photo instead of execsystem and the behavior will be same as what it was in 7.5. https://www.csprousers.org/help/CSPro/image_takephoto_function.h...
- May 31st, 2022, 3:22 pm
- Forum: Entry
- Topic: If you change a response back to No, the roster table still record it as a case(Memory of yes still remain unchanged
- Replies: 8
- Views: 2222
Re: If you change a response back to No, the roster table still record it as a case(Memory of yes still remain unchanged
You have to clear the values yourself by adding this logic before your logic to add rows for children ' //clear values do i=1 while i <= maxocc(SEC3000) if visualvalue(SECT2_CHILD_ID(i)) <> notappl then SECT3_ID(i) = notappl; HH_CHILD_ID(i) = notappl; SECT2_CHILD_ID(i) = notappl; // clear the line #...
- May 31st, 2022, 2:16 pm
- Forum: Entry
- Topic: SETVALUESET
- Replies: 1
- Views: 805
Re: SETVALUESET
You can use valueset's show function https://www.csprousers.org/help/CSPro/v ... ction.html
- May 31st, 2022, 10:53 am
- Forum: Synchronization
- Topic: Download Data
- Replies: 9
- Views: 2991
Re: Download Data
It looks like someone modified the partial save status in the database. It is unlikely that the software caused this state. Your options are to clear the partial save status (in MYSQL DB) UPDATE `<dictionary name>` SET `partial_save_mode`= NULL WHERE (`partial_save_mode` = 'modify' OR `partial_save_...
- May 23rd, 2022, 4:21 pm
- Forum: Synchronization
- Topic: Dropbox Synchronization always takes me to login details
- Replies: 9
- Views: 3004
Re: Dropbox Synchronization always takes me to login details
Hi Pina,
Thanks for the information. We identified that this is due to Dropbox changing their authentication mechanism. We will fix this issue in our next CSPro release.
Thanks for the information. We identified that this is due to Dropbox changing their authentication mechanism. We will fix this issue in our next CSPro release.