CSPro Users Forum

Deleting the credentials from windows credtential manager and connecting to Dropbox in CSPro should give you a page that requests you for the new credentials. Are you seeing this login page? 1. Try to login to Dropbox from your web browser by navigating to www.dropbox.com and check if you are able t...

This is a Dropbox issue and not a CSPro problem. However, you could try to disable 2-factor authentication. Please follow the steps from the link below
https://help.dropbox.com/account-access ... rification

Can you send us the make, model and Android version of the tablet that sync works and the same info for the tablet the sync fails to act as server? When you reset the tablets, did the Android version change?

From the logs it, looks like one of the devices that is trying to connect to the other device acting as the "server" is unable to do it. The logs are not indicating any additional information. If you swap the other device to act the server does it sync? Another option is to try reinstallin...

This is a bug in the program. We have a workaround that will fix this issue. Please follow these steps. 1. Open this file located in CSWeb's folder "\app\Resources\views\mapReport.twig" in a text editor 2. Delete the following lines maxBounds: L.latLngBounds([-180, -85.06], [180, 85.06]), ...

You need to grant permissions to the MySQL user fu9kq_dabwil on the database that you are configuring for using in CSWeb. https://stackoverflow.com/questions/521 ... and-denied

Aaron sent you a document with performance optimizations that can be done on the server. In addition to having these optimizations configuration in place, a high performing server with SSD storage will significantly improve the number of concurrent connections. The computation for concurrent connect...

This error can occur when the server does not recieve all the bytes that it is supposed to get from the client. It appears that this is more of an issue of the client having slow internet speeds. This issue does not seem to be related to your server performance. Unless you are running CSWeb for a Ce...

Questionnaire content is stored as compressed JSON. Easiest way to view a case is using MySQL Workbench using the query

Please send these log files to cspro@lists.census.gov 1. CSWeb api.log file located in CSWeb/Var/Logs folder. 2. Sync.log file. On Windows you can find the file in the directory %AppData%\CSPro Veuillez envoyer ces fichiers journaux à cspro@lists.census.gov 1. Fichier CSWeb api.log situé dans le dos...