Search found 159 matches

by savy
February 3rd, 2023, 7:14 pm
Forum: Synchronization
Topic: Synchronisation with bluetooth
Replies: 8
Views: 2039

Re: Synchronisation with bluetooth

From the logs it, looks like one of the devices that is trying to connect to the other device acting as the "server" is unable to do it. The logs are not indicating any additional information. If you swap the other device to act the server does it sync? Another option is to try reinstallin...
by savy
December 16th, 2022, 5:18 pm
Forum: Entry
Topic: CSWEB MAP
Replies: 8
Views: 4456

Re: CSWEB MAP

This is a bug in the program. We have a workaround that will fix this issue. Please follow these steps. 1. Open this file located in CSWeb's folder "\app\Resources\views\mapReport.twig" in a text editor 2. Delete the following lines maxBounds: L.latLngBounds([-180, -85.06], [180, 85.06]), ...
by savy
November 14th, 2022, 10:20 am
Forum: Synchronization
Topic: Configuration Csweb
Replies: 4
Views: 1666

Re: Configuration Csweb

You need to grant permissions to the MySQL user fu9kq_dabwil on the database that you are configuring for using in CSWeb. https://stackoverflow.com/questions/521 ... and-denied
by savy
November 8th, 2022, 12:29 pm
Forum: Synchronization
Topic: Maximum number of simultaneous connections
Replies: 1
Views: 727

Re: Maximum number of simultaneous connections

Aaron sent you a document with performance optimizations that can be done on the server. In addition to having these optimizations configuration in place, a high performing server with SSD storage will significantly improve the number of concurrent connections. The computation for concurrent connect...
by savy
September 19th, 2022, 12:05 pm
Forum: Synchronization
Topic: Invalid content length on app package
Replies: 1
Views: 487

Re: Invalid content length on app package

This error can occur when the server does not recieve all the bytes that it is supposed to get from the client. It appears that this is more of an issue of the client having slow internet speeds. This issue does not seem to be related to your server performance. Unless you are running CSWeb for a Ce...
by savy
September 19th, 2022, 11:29 am
Forum: Synchronization
Topic: using pycspro library to retrieve parse dictionary and cases from csweb
Replies: 1
Views: 662

Re: using pycspro library to retrieve parse dictionary and cases from csweb

Questionnaire content is stored as compressed JSON. Easiest way to view a case is using MySQL Workbench using the query

Code: Select all

SELECT uncompress(questionnaire) FROM DICT_NAME where caseids = '<your caseid string>';
by savy
August 5th, 2022, 12:38 pm
Forum: Other
Topic: Csweb
Replies: 2
Views: 1363

Re: Csweb

Please send these log files to cspro@lists.census.gov 1. CSWeb api.log file located in CSWeb/Var/Logs folder. 2. Sync.log file. On Windows you can find the file in the directory %AppData%\CSPro Veuillez envoyer ces fichiers journaux à cspro@lists.census.gov 1. Fichier CSWeb api.log situé dans le dos...
by savy
July 22nd, 2022, 4:27 pm
Forum: Other
Topic: CSPRO web with HA (high availability)
Replies: 3
Views: 1515

Re: CSPRO web with HA (high availability)

Hi Connie, While we have not tested this out, for CSWeb to work in this mode, the requirement is that the two database servers are synchronously replicated. Here are a couple of links that would help your DB administrator with the configuration. https://www.digitalocean.com/community/tutorials/how-t...
by savy
June 27th, 2022, 10:21 am
Forum: Synchronization
Topic: Dropbox Synchronization always takes me to login details
Replies: 9
Views: 3004

Re: Dropbox Synchronization always takes me to login details

The latest apk (7.7.2) has the fix to address this issue
by savy
June 21st, 2022, 7:29 pm
Forum: Synchronization
Topic: Error(100100) Failed to connect to sync server
Replies: 2
Views: 1191

Re: Error(100100) Failed to connect to sync server

There is not much information in the logs. It looks like it is not able to establish a connection to the device. This may be a device issue. But first can you try making sure that the location services are turned on both the devices? If that does not work, try the suggestions in this link to see if ...