Search found 163 matches
Re: Csweb
Please send these log files to cspro@lists.census.gov 1. CSWeb api.log file located in CSWeb/Var/Logs folder. 2. Sync.log file. On Windows you can find the file in the directory %AppData%\CSPro Veuillez envoyer ces fichiers journaux à cspro@lists.census.gov 1. Fichier CSWeb api.log situé dans le dos...
- July 22nd, 2022, 4:27 pm
- Forum: Other
- Topic: CSPRO web with HA (high availability)
- Replies: 3
- Views: 1585
Re: CSPRO web with HA (high availability)
Hi Connie, While we have not tested this out, for CSWeb to work in this mode, the requirement is that the two database servers are synchronously replicated. Here are a couple of links that would help your DB administrator with the configuration. https://www.digitalocean.com/community/tutorials/how-t...
- June 27th, 2022, 10:21 am
- Forum: Synchronization
- Topic: Dropbox Synchronization always takes me to login details
- Replies: 9
- Views: 3312
Re: Dropbox Synchronization always takes me to login details
The latest apk (7.7.2) has the fix to address this issue
- June 21st, 2022, 7:29 pm
- Forum: Synchronization
- Topic: Error(100100) Failed to connect to sync server
- Replies: 2
- Views: 1337
Re: Error(100100) Failed to connect to sync server
There is not much information in the logs. It looks like it is not able to establish a connection to the device. This may be a device issue. But first can you try making sure that the location services are turned on both the devices? If that does not work, try the suggestions in this link to see if ...
- June 13th, 2022, 5:13 pm
- Forum: Synchronization
- Topic: Problems on DropBox
- Replies: 1
- Views: 998
Re: Problems on DropBox
What problems are you seeing with Dropbox sync? There are no known issues with Dropbox sync other than the credentials expriring after a couple of hours. The next version will have a fix for this issue.
- June 6th, 2022, 12:35 pm
- Forum: Tools
- Topic: export issue
- Replies: 3
- Views: 3312
Re: export issue
Looks like folder permissions issue. Are you able to export from other dictionaries?
- June 3rd, 2022, 8:46 am
- Forum: Entry
- Topic: Create Conditional Questions
- Replies: 4
- Views: 1532
Re: Create Conditional Questions
There was a bug in CSPro 7.7.0 that was fixed in 7.7.1. You can download it from here: https://www.csprousers.org/downloads/
- June 1st, 2022, 10:01 am
- Forum: Synchronization
- Topic: Bluetooth error.
- Replies: 1
- Views: 834
Re: Bluetooth error.
It looks like the csdb file may be locked for writing. Did you try restarting both the tablets and syncing again? If you are still having issues, send us the sync.log file to cspro@lists.census.gov. On Android devices you can find the sync.log file in the CSEntry directory on your tablet or phone. O...
- June 1st, 2022, 9:56 am
- Forum: Synchronization
- Topic: SyncData does not sync data on records
- Replies: 2
- Views: 874
Re: SyncData does not sync data on records
There are no known issues with sync. Please send us the sync.log file to cspro@lists.census.gov. On Android devices you can find the sync.log file in the CSEntry directory on your tablet or phone. On Windows you can find the file in the directory %AppData%\CSPro. On Windows you can also locate the s...
- June 1st, 2022, 9:41 am
- Forum: Android
- Topic: OnFocus : SetValue Set delay Working on CSPro 7.7
- Replies: 3
- Views: 2347
Re: OnFocus : SetValue Set delay Working on CSPro 7.7
I can reproduce your problem. We will fix this issue in the next version of CSPro. I have a workaround for you though. Please use image widget to take the photo instead of execsystem and the behavior will be same as what it was in 7.5. https://www.csprousers.org/help/CSPro/image_takephoto_function.h...