Search found 564 matches

by aaronw
December 12th, 2022, 10:35 am
Forum: Entry
Topic: Out of Range !
Replies: 7
Views: 11286

Re: Out of Range !

I was able to reproduce the issue and will need to look into it further. My suggestion is to store the values as whole numbers and then take an additional step to convert them to their decimal value.
by aaronw
December 12th, 2022, 9:38 am
Forum: Synchronization
Topic: Date wise download data from FTP server
Replies: 1
Views: 1412

Re: Date wise download data from FTP server

Sure. If you're already sync'ing to an FTP server. How about downloading the data using a utility application.

syncconnect: https://www.csprousers.org/help/CSPro/s ... n_ftp.html
syncdata: https://www.csprousers.org/help/CSPro/s ... ction.html
by aaronw
December 12th, 2022, 9:34 am
Forum: Synchronization
Topic: csweb admin Authentication Failed
Replies: 2
Views: 930

Re: csweb admin Authentication Failed

That makes sense. The current version of CSWeb does not support PHP 8.0. We are working on that currently.
by aaronw
December 8th, 2022, 12:44 pm
Forum: Synchronization
Topic: Invalid date-time format on deploy app
Replies: 4
Views: 2386

Re: Invalid date-time format on deploy app

When I tried to open the CSDS I couldn't. It complained about the datetime, so I the made the following edit to the csds (swapped periods for colons): "buildTime": "2022-12-06T08.00.44Z", to "buildTime": "2022-12-06T08:00:44Z", and I was able to open the file....
by aaronw
December 7th, 2022, 11:52 am
Forum: Synchronization
Topic: Invalid date-time format on deploy app
Replies: 4
Views: 2386

Re: Invalid date-time format on deploy app

Can you attach the sync log? Also, the app package newly built and deployed after the new installation?
by aaronw
December 7th, 2022, 11:49 am
Forum: Synchronization
Topic: ‏Error connecting to sync server " Dropbox"
Replies: 1
Views: 761

Re: ‏Error connecting to sync server " Dropbox"

0x0A is a newline character which isn't allowed in the header. It's possible it needs to be stripped before sending. We'll look into it, but hopefully this is just a one-off-issue for you. Thanks for reporting the issue.
by aaronw
December 7th, 2022, 11:37 am
Forum: Synchronization
Topic: CSEntry SSL Handshake Failed
Replies: 1
Views: 752

Re: CSEntry SSL Handshake Failed

An expired SSL certificate will cause this. I would try sync'ing on another device. This could help you troubleshoot whether the SSL certificate is not configured correctly or cached. If it's cached you could try clearing the credentials in CSEntry and on the device itself.
by aaronw
December 7th, 2022, 11:08 am
Forum: Synchronization
Topic: failed to connect. check the url, username and password and try again
Replies: 1
Views: 846

Re: failed to connect. check the url, username and password and try again

Trying clearing your credentials: File > CSPro Settings > Clear Credentials. Then on the Synchronization Options dialog try test connection. If you get the same message it may be your network configuration. You could confirm this by trying at another location.
by aaronw
December 5th, 2022, 6:41 pm
Forum: Entry
Topic: CSWEB MAP
Replies: 8
Views: 4575

Re: CSWEB MAP

Can you attach a sample CSDB file which exhibits the issue? This would allow us to reproduce the issue on our side.
by aaronw
December 1st, 2022, 6:53 pm
Forum: Entry
Topic: CSWEB MAP
Replies: 8
Views: 4575

Re: CSWEB MAP

What happens when you select a filter?