CSPro Users Forum

Looking at your last few errors it's complaining that "MySQL server has gone away." Here's some reasons this may occur: https://dev.mysql.com/doc/refman/8.0/en/gone-away.html#:~:text=The%20most%20common%20reason%20for,out%20and%20closed%20the%20connection.&text=By%20default%2C%20the%20...

Which of the two approaches have you taken?

https://www.csprousers.org/help/CSPro/mapping.html

You asked the identical question here: https://www.csprousers.org/forum/viewtopic.php?f=1&t=4022&p=12509&hilit=too+many+occurrences#p12509 Did Greg's suggestion not work? Did you need clarification on it? In addition, explain the intention of the batch application. Are you wanting to edi...

Make sure that on the FTP server the user you created has permission to read/write the default directory associated with the account. You can test this using an FTP client like FileZilla. It is also possible that you have the wrong username/password. Some FTP servers don't report an error when loggi...

I agree, the current implementation has limitations. However, blocks were really designed for closely related data. For example, a date of birth where it wouldn't make sense to skip a field. As it is now, if you require a skip, I wouldn't recommend using a block. Maybe it will change in the future.

Sounds good. I didn't go so far as to add the alternate syntax to both errmsg and maketext, but I did cross reference the message file in both the errmsg and maketext.

It don't believe moving to 7.4.1 is the issue, because you noticed the error before upgrading. In the future I would recommend not changing versions when your survey is live, unless you have a pressing reason. My translation of the error was a bit lacking, but when I search Unknown error (0x80092013...

We don't use or support two-level applications. The functionality only exists to support older surveys. I would recommend designing your application to avoid them. This may seem like more work, but the CAPI implementation will be much simpler. You could either combine the household and household mem...

In CSPro 7.4 you can do this with the Clear Credentials option: Android - Menu > Settings > Clear Credentials Windows - File > CSPro Settings > Clear Credentials In previous versions you'll need to follow the directions on page 12 and 13 of this document: https://www.csprousers.org/resources/SimpleS...

CSPro will only synchronize new data. For some reason the server's history has a new revision than the client. You can force the interviewer's data to upload by deleting their sync history. It's always a good idea to back up your data before doing something like this. You'll need to copy the intervi...