Search found 86 matches

by wimneel
February 22nd, 2024, 6:34 am
Forum: Entry
Topic: Does CSPro 8.0 convert existing files to JSON?
Replies: 2
Views: 180

Re: Does CSPro 8.0 convert existing files to JSON?

Thank you very much.
by wimneel
February 14th, 2024, 3:54 am
Forum: Entry
Topic: Does CSPro 8.0 convert existing files to JSON?
Replies: 2
Views: 180

Does CSPro 8.0 convert existing files to JSON?

Dear all,

If I have a questionnaire that was developed in CSPro 7.7 and open it in CSPro 8.0 will the files automatically be saved in JSON format?

Thanks for your help.
by wimneel
December 12th, 2023, 5:19 am
Forum: Synchronization
Topic: Error writing file (500)
Replies: 3
Views: 5626

Re: Error writing file (500)

Thank you very much.
Yes, connectivity problems are common and affect both deployment and synchronisation.
by wimneel
December 10th, 2023, 4:41 pm
Forum: Synchronization
Topic: Error writing file (500)
Replies: 3
Views: 5626

Re: Error writing file (500)

I tried to deploy again an hour later, and received no error message.
But I am still curious what error 500 means.
by wimneel
December 10th, 2023, 4:03 pm
Forum: Synchronization
Topic: Error writing file (500)
Replies: 3
Views: 5626

Error writing file (500)

When trying to deploy an application; I get this error:
Error writing file (500)
Any idea what that can mean?
by wimneel
October 17th, 2023, 11:38 am
Forum: Synchronization
Topic: Download error
Replies: 7
Views: 6794

Re: Download error

Problem solved. If you ever come across this yourself, start here: viewtopic.php?t=5270.
You will need to have access to the database on your server.
Thanks for your help, Justin and Savy!
by wimneel
October 13th, 2023, 2:58 pm
Forum: Synchronization
Topic: Download error
Replies: 7
Views: 6794

Re: Download error

Thank you. I just sent the sync.log to that address.
by wimneel
October 13th, 2023, 11:36 am
Forum: Synchronization
Topic: Download error
Replies: 7
Views: 6794

Re: Download error

Thank you very much.
Do you have an email address I can send the sync.log to? It contains information I would prefer not to post for everyone to see.
by wimneel
October 13th, 2023, 10:13 am
Forum: Synchronization
Topic: Download error
Replies: 7
Views: 6794

Re: Download error

Thank you.
No there is only one instance of Data Viewer running.
Where can I find the sync.log?
by wimneel
October 13th, 2023, 6:01 am
Forum: Synchronization
Topic: Download error
Replies: 7
Views: 6794

Download error

Hi, We are running several questionnaires on the same server. Most of them are working just fine. But in one case, when we try to download the cases form the server, using the Data Viewer, we receive the error message I attach and no - or only a handful of - cases are downloaded. Can anyone help us?...