Search found 4 matches

by RPH
April 2nd, 2019, 1:03 pm
Forum: Entry
Topic: Unable to sync to tablet
Replies: 7
Views: 3506

Re: Unable to sync to tablet

You're probably right. I think the problem is the "advance to" command (which I believe is the command that pushes the user to the next module) is housed in an item that is not showing up on the tablet. I'm not sure why that is since the item thathouses the "advance to" command i...
by RPH
April 2nd, 2019, 11:33 am
Forum: Entry
Topic: Unable to sync to tablet
Replies: 7
Views: 3506

Re: Unable to sync to tablet

Thanks, Josh. Even when we complete the module, it won't let us move to the next module. Once the first module is finished, the only option is "End Interview." This is the household roster section of the survey, so I'm wondering if there is some logic that forces the questionnaire to eithe...
by RPH
April 2nd, 2019, 9:28 am
Forum: Entry
Topic: Unable to sync to tablet
Replies: 7
Views: 3506

Re: Unable to sync to tablet

Thanks, Josh. I figured it out, and I don't think I explained my issue clearly. The error message was because the tablet expected a preloaded dataset. I preloaded the sample to fix this issue. Now that the questionnaire is added, I'm having issues moving from one module to the next in the tablet. I ...
by RPH
April 1st, 2019, 5:26 pm
Forum: Entry
Topic: Unable to sync to tablet
Replies: 7
Views: 3506

Unable to sync to tablet

Hi All, I'm new to CSPro and attempting to upload a survey onto a tablet using Dropbox. I have successfully added the application files onto my tablet. However, when I click on the application and the "add" button (the green button with a plus sign), I get an error message ([item label] no...