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Error while installing application on a mobile device

Posted: May 2nd, 2018, 7:55 am
by femi
Hi everyone,

I trust you are doing great. Please, I have successfully hosted csweb on a sever http://ablesms.com.ng/csweb/api/and I have also been able to deploy an application trough a desktop but I get an error while installing the application on a mobile device. See below for a screenshot.
Screenshot_2018-05-02-12-32-48.png
Screenshot_2018-05-02-12-32-48.png (63.94 KiB) Viewed 5276 times
I wish to know which username and password is actually required, I mean the cpanel password or the csweb password on the mobile device in order to get the application.

Thanks.
Philippe

Re: Error while installing application on a mobile device

Posted: May 2nd, 2018, 8:32 am
by josh
You can use the same username and password you used in the deploy applications tool when you uploaded your application to the server. You can also create a user from within CSWeb of type standard user and use that username and password.

Re: Error while installing application on a mobile device

Posted: May 2nd, 2018, 10:28 am
by femi
Thanks Josh,

I actually used the same username and password I used in the deploy applications tool when I uploaded the application to the server, but it is bringing me the same error. What then can I do, Please.

Thanks
Philippe

Re: Error while installing application on a mobile device

Posted: May 2nd, 2018, 10:47 am
by josh
It is hard tell just from that error. Since you have already been able to upload the application to the server using the deploy tool your server should be running correctly. Do you see any errors in the PHP/Apache error logs on your server?

If you can send me the username/password you are using to connect from the mobile device (via private message) I will try to see if I can debug it from my end.

Re: Error while installing application on a mobile device

Posted: May 2nd, 2018, 12:19 pm
by femi
Thanks Josh,

I can't see any error on the server as regard PHP or APACHE. I will chat you privately now. Thanks again.

Philippe.

Re: Error while installing application on a mobile device

Posted: May 2nd, 2018, 6:14 pm
by femi
Thanks Josh for the great support. It is working now.

My regards to you and the CSPro team for the wonderful job.

Thanks again.

Philippe.

Re: Error while installing application on a mobile device

Posted: May 2nd, 2018, 7:13 pm
by josh
Glad it is working. For anyone else who runs across this thread here is the response from the private message:
I was able to deploy your application to my tablet with no problem. Here are the steps:

1) From the menu chose "Add application"
2) For where to download from choose "CSWeb"
3) For url enter: http://www.ablesms.com.ng/csweb/api
4) Tap connect
5) Enter username and password you provided
6) List of applications is displayed. It has one application: Screening (RAPID)
7) Tap "Install" and app is downloaded

Are you following these steps? Also make sure you don't have any extra spaces after the server url. I have seen that cause problems.