CSPro Users Forum

Hello,
I have a situation: some cases are duplicate in mysql because they were put from two or more devices.
Can I only keep the newest case in mysql?
Thanks,

There is no automated way to do this in mysql. You should download the data using DataViewer and then remove the duplicates in the downloaded cspro data file.

We recommend designing your application in such a way that you avoid creating duplicate cases in the first place.