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Probleme avec la synchronisation

Posted: November 15th, 2017, 5:08 am
by Michel Andy
Hello tout le monde,
J'utilise csweb depuis un moment et tout marchait bien. Cependant depuis un moment la synchronisation ne fonctionne pas correctement, csweb indique que le fichier *.csdb n'arrive pas a etre chargé. "Rassurer vous que le fichier existe sur le périphérie local et que vous avez la permission d'etre sur le périphérie distant.
Merci pour votre aide !

Hello everyone,
I have been using csweb for a while and everything worked fine. However for a while the synchronization does not work correctly, csweb indicates that the file * .csdb can not be loaded. "Make sure that the file exists on the local periphery and that you have permission to be on the remote periphery."

Thank you for your help !

Re: Probleme avec la synchronisation

Posted: November 15th, 2017, 7:09 am
by josh
Please post the sync.log from the device and also the api.log from the csweb server.

Re: Probleme avec la synchronisation

Posted: November 15th, 2017, 8:08 pm
by Michel Andy
Good evening,
I've found the solution. I use the .dat format instead. I have no more mistakes.
Thank you.

Re: Probleme avec la synchronisation

Posted: November 16th, 2017, 6:55 am
by josh
You must be using the old version 6 synchronization then and not csweb as the version 7 synchronization only works with csdb.

Re: Probleme avec la synchronisation

Posted: November 16th, 2017, 7:49 pm
by Michel Andy
No, I'm using version 7 and yet it accepts the .dat file.
Before I thought it was not going to work, but it works perfectly well.
Dropbox synchronization does not accept it, but ftp has no problem with .

Re: Probleme avec la synchronisation

Posted: November 16th, 2017, 7:59 pm
by Michel Andy
here is a small screenshot of the organization of the files on my tablet. I send you a screenshot

Re: Probleme avec la synchronisation

Posted: November 17th, 2017, 7:39 am
by Melly
Hello all,
I am using version 7 to syncronise to dropBox and DataViewer is hanging after downloading for a while.
What could be the problem