CSPro data entry freezes when modifying

[Sanchi]

Hi all,

I am using CSPro 6.3 for data entry on my windows OS.
Sometimes While modifying the cases the CSPro data entry application suddenly hangs.
I have to go to my task manager and close the application and then I have to reentry the entire case(since I cannot the edit the it).
This happens randomly on random cases and on random questions. Which is why I cannot link it with any infinite loop.
I hope someone could give me a suggestion on what to do to stop it.

[MrTaco]

Dear all

Am also facing the same problem, cspro 6.3.2 it freezes all the time and am using Windows 7, what could be the bug?

[josh]

We aren't seeing this at all. If someone can post an app with steps to reproduce the problem we would appreciate it.

[MrTaco]

on this issue Josh it doesn't pops up any error message but it freezes.

[yanina]

Dear All

Its happened to my program as well. ver 6.3
I dont know but this step worked for me.

I delete value on dictionary of the field where the freeze begun. ussually if the value set on roster field. and no more freeze come.

and this weird and I dont know: I installed beta ver 7 beside 6.3. Shift to 6.3 as default. And run the plrogram. nomore freeze or error appears .


Yanin

[Sanchi]

I cannot delete my values.
And in my case the freeze is random(though it occurs only during modifying the case).It occurs are different questions in different cases.