can't login properly on the csweb 7.2

[lusia]

Dear CSPro Team,
I need help regarding csweb version 7.2
I just installed the latest version of the csweb in my domain. All is well but on the setup I got a warning as shown below.

notif.jpg (67.23 KiB) Viewed 5983 times

Then I tab the Next button and go to the login page.
When I log in to the dashboard, I got a blank page and the address bar only show until the login_check page.

blank_page.jpg (19.02 KiB) Viewed 5984 times

Then, I try to change the last parameter on the address bar (from "login_check" to "dashboard") I can directly go to the data dashboard page. I changed "http://lucia-sama.net/csweb/ui/login_check" to "http://lucia-sama.net/csweb/ui/dashboard".

dashboard.jpg (52.87 KiB) Viewed 5984 times

Here is my php.ini configuration.

asp_tags = Off
display_errors = Off
max_execution_time = 30
max_input_time = 60
max_input_vars = 1000
memory_limit = 128M
post_max_size = 8M
session.gc_maxlifetime = 1440
session.save_path = "/var/cpanel/php/sessions/ea-php56"
upload_max_filesize = 2M
zlib.output_compression = Off
always_populate_raw_post_data = -1

And I'm using php version 5.6.

The other problem is I can't add dictionary to the csweb.

Thank you in advance for your help.

Warm Regards,
lusia

[josh]

You can ignore that warning about always_populate_raw_post_data since you have it set in your php.ini.

What error do you get when you try to add the dictionary?

[lusia]

Dear Josh,
There is no error notification shown when I tried to add dictionary.

[josh]

Please try uploading a dictionary and then send the log files. Also try uploading a couple of different dictionaries to make sure it isn't an issue with one particular dictionary.

[josh]

Also make sure you run the upgrade script: http://<yourserver>/csweb/upgrade

[lusia]

I've already tried upload 3 dictionaries but have the same result. And there's no error notification.
Here is the api.log that I've downloaded from my domain.
As the csweb, I install it as a new one (instead of upgrading the previous version).

[josh]

There is only one line in that log file so it seems like the dictionary loading code is not even getting called. Anything in Apache/php error log or CSWeb ui.log?

[lusia]

I found one line regarding csweb error in my Apache. I've attached the error log.
But I can't find the ui.log in my csweb.

[josh]

I don't see anything relevant in that log file either. At this point I don't think there is anything else I can suggest to you to try. If you are willing to give me login credentials to your server via ssh or remote desktop I could try to debug it. You can send me credentials via private message on this forum.

[lusia]

Okay, I'll give you my credential via private message.
Thanks, Josh.